Batemans Bay, Australia
39 Orient St
N/A
+61244729999
Seen the car online, wife drop in, a day later - we owed it! Trade-in was service by them for some time, as ACT services was…, so I was going to buy from them! Then to add to it, the customer service IS outstanding and the handover was magnificent as it was under a cover, so when I'd saw it for the first time was quite a rush! Tks Luke and the team! From “The Shepherds”.
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I recently purchased a new Santa Fe from Coastal Auto Group. The entire experience was fantastic from start to finish! Jack was very helpful and not at all pushy, he listened to what I was looking for and I couldn’t be happier with my car. I would recommend anyone looking for a car to see Jack. Sam in finance made it easy and Rachael was great also. I literally made a decision and had my car within two days . 10 out of 10 service !
Purchased our new car here and were given white glove service from the dealership with the car under wraps in the showroom and flowers on delivery. Couldn't be happier with the sales service or the Ford vehicle servicing. Happy to finally find a dealership that prides themselves on customer service and knowledge. Highly recommended you purchase your next Vehicle here or have your current vehicle serviced here, as they go way beyond the norm of what is generally provided by bigger dealerships in the surrounding area's. If you live in Canberra, bring your vehicle down for its servicing and wrap it up with a holiday down in the Bay.
Great friendly service was the most pleasant experience in buying a new car thanks again Rachael and Lee keep up the great work. Good to see great customer service
Graet bunch of Staff always helpful when purchasing a car and for services will try to work around your time table to fit you in
Fantastic staff all friendly and helpful
Completely unprofessional I would give 0 stars if possible!! Beware if you are buying a car from this dealership and don't live in the area, after a week of negotiating from Sydney on a Demo we liked we drove down to pick the vehicle up on the Saturday and the vehicle was filthy I was absolutely disgusted at the fact we were giving them almost 60k for a car and they could not given wash it. As soon as we got back into Sydney we had the vehicle details to find it had hacks and scratches all over the car which is why they did not wash it there was also a inch scratch in the windows tinting I emailed our sales agent to express our dissatisfaction and was told as the car was a demo with 1500ks on the clock it's bound to happen And then proceeded to swear at me telling me they paid us to much for our trade in which was 1K. Complained to Ford Australia and requested the dealer principle call me. This NEVER happened. I was told that the dealer principle offered for us to come down and they would wash the car for us... What a joke!!! AVOID like the plague!!!!!!!!!!
Fantastic
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