Nunawading, Australia
325 Whitehorse Rd
N/A
+61 398941274
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Beautiful service from Jacqueline. She was very friendly and provided lots of helpful advice and information. I thought Jacquline as the fairy godmother as she kindly directed us to the right mattress and allowed us to go through the processes. Thank you Jacqueline for your help, and I highly recommend you.
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Ron was very helpful and informative when it came to finding the right bed. I had concerns about how to get it up my staircase, and whether it would support my weight. He was able to take me through a range of options, of which I found there was a surprising degree. The bed arrived 2 weeks early, and is well made. Was worth the extra 80 for a hassle free assembly.
Jacqueline was extremely helpful. Great team with a pleasant experience!
Very good service and pricing.
Bad experience. Sales person hovered around but did not talk about the features of the bed. We did not realise the base was much larger than the standard double bed mattress size as it was covered by bedding. The Sales assistant should have pointed this out. Made up, the bed did not look bigger than the mattress and it was a queen size on the floor. On delivery, we discovered the frame was 12 cm wider and 20-30 cm longer than the double bed mattress and too big in our room. I received a harsh response from the sales assistant when I called back after delivery to query whether the wrong size had been delivered. They refused to take the bed back saying it was "custom made" because we chose the fabric covering. I suggest Nunawading store staff get customer service training to properly assist customers with requirements and measurements etc.
Very comfortable mattress and very good service and delivery. Came quicker than expected and we were kept well informed.
Very helpful staff and got a cracking deal.
Knowledgeable staff and excellent service.
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