Smithfield, Australia
31 Tarlington Pl
N/A
+61 296094668
l am a building manager in the cbd sydney l needed few pentafob remote control,l spoke with abinesh the owner of the company he was so helpful i am going to buy 50 pentafobs what a nice man
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Took two weeks to get in contact with someone for product advice, when I finally got through to them they weren't particularly helpful or interested.
For over 10 years Retro Remotes has been using and distributing the Elsema product range. The products are excellent quality, durable and innovative. On top of this the customer service and product knowledge is excellent. Unfortunately google only allows me to give 5 stars, I would like to give them a 10
Elsema’s been around forever, dealing with the sales manager I now know why. She went out of her way to track my parcel, BEST CUSTOMER SERVICE I have had in a long time.
Working with Elsema staff is so easy, you get to speak with a person who quickly solved my sales enquiry
DO NOT DEAL WITH THIS COMPANY. Attempted to ring this company to enquire about purchasing one of their products I had seen online that seemed good. The lady who answered had an appalling phone manner and clearly did not want to assist as she did not even ask what product I wanted. It would appear their Web site is simply fake publicity spin!! THEY DO NOT SELL TO THE GENERAL PUBLIC so it is a waste of time trying to call. It is any wonder Australian busineses fail when they treat people with such distain. DO NOT ATTEMPT TO RING THIS COMPANY. WHAT A DISSAPOINTMENT!!
Highly recommended organisation. Service was fast and punctual when my remote control stopped working and the issue was fixed within a day.
Terrible service, dealing with a sales person and owner. Owner tells me that they can't refund Freight 18.00 . these people just want your money with no service. People like this should not be allowed to operate any type of business. Unbelievable excuses and ridiculous policies that are not in any way documented in my Quote or on the website. Avoid.
Deli
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