Ashfield, Australia
6 Hercules St
N/A
+61297998774
AVIOD, poor customer service and information on delivery. Food box ordered on 22/1/2015 it is 4/2/2015 and i am still waiting! Maybe i can grow my own in the mean time? STILL HAVE NOT got what i paid for... 17/4/2015 and not a single response from the company. Went to the shop sometime in April and the lady there took my number and order code, said they would call.....surprise still no response...going to the shop to ask for a refund!
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I am so disappointed. Bought a large fruit box valued at 79 with voucher, after paying 39. The box was large - but the content was small, and even smaller after I had to throw almost half away. Mangoes were mushy, spotted and bruised. 9 peaches were rotting in a bag of liquid. Celery was rotten and brown on the inside. Green grapes were yellow, going brown and mouldy. I do not know if it is the supplier, the storage, the transport or delivery, but it was poor quality and old. I have contacted the company but had no reply. Also arrived 2 days later than stated on the invoice. The tomatoes, potatoes, pumpkin and watermelon were satisfactory, but not worth the money paid. Will never use again.
WORST SERVICE EVER - I purchased a voucher for a box of fruit and veg. Redeemed on the Smiling Fruit website 3 weeks ago. I was informed by order confirmation that my delivery would be with me the next day. I was then informed 2 days later by email that I would receive it on the Friday or Saturday. I am still waiting for it and they don't answer their phone, respond to voicemails or even respond to emails. I assume I am not getting my fruit, although reading these other reviews it probably doesn't matter anyway as it looks like I would have to throw half of it out anyway..... I would strongly advise not ordering from them.
AVOID. I ordered the family 12kg box for the promo offer 39 (istead of 79). They delivered 2 days later than the agreed date; they won't answer phone or reply to e-mails and will ignore voicemail. Most of the 12kg of cheap stuff (onions/potatoes/carrots/apples). Peaches were all rotten and mushed up, disgusting. Mangoes also are too soft too. Grapes/ bananas/onions/potatoes/carrots/apples seem to be ok quality
Paid 79 for a fruit and veg mix. Nowhere near worth 79. At most its valued at 30 even if you factor in cost of delivery. Really really bad value. Will NEVER use again and will tell all my mates likewise.
Abysmal. I had the same experience with my order. I ordered a 12kg box on a Groupon voucher to be delivered on Friday 30 January. I'm still waiting. No one has ever contacted me. No one returns my calls. My emails bounce back. The phone number listed on the Net is now disconnected. When I contacted Groupon customer service they told me the non delivery was due to "bad weather" and a "technical issue which was now resolved". Groupon then told me it was my own fault and they don't refund for "Change of Mind". I did NOT change my mind, the delivery has never arrived. I am currently in the process of requesting a refund through Paypal. DO NOT PURCHASE from this company - it is a scam.
bought a scoopon deal. 39 for a family box. 12kg of fruit & vege delivered to your door. was pretty happy and ordered another box few weeks later. the contents of the second box was pretty much the same as the first one but just not very fresh. not happy at all. most of fruit were bruised. I donno what u expect me to do with moldy pineapple*2. heaps of potatoes, carrots and lemon (i.e. cheap stuff). no bananas. will not use them again since there are heaps of other fruit&vege delivery ppl out there.
Bought a deal through scoopon, not what was promised, Got old tomato with black spots on them, Never got apples or cucumber that was adveretised, logged it with Scoopon, have also logged it with Paypal, also tried to call this company but no one answers, Scoopon are just as bad, no reply. Once they got your money they don't wanna hear. Would never buy again from this merchant.
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