Shepparton, Australia
340 Midland Hwy
N/A
+61 358222666
In-store shopping
Good people to do business with very happy with my new Kia Sportage
like
I wanted a key they had none and would not order one. Only need to replace one part but they refused to help.
Vince and his team responded swiftly and wonderfully to a mishap while I was getting my car serviced. The follow up and level of customer service was exceptional. Having trained people in customer service in the past can lead to disappointing expectations yet I could not fault the team at Thompson Nissan. From one happy customer and one happy car!
I was in yesterday for a service to my Nissan. I have not been in here for a service before as I live in another town. However I did buy the car from them. Well I can say that I was extremely surprised at the level of service received. From the friendly staff and the speed of the service I cannot thank the staff more. Even the lovely lady who dropped me off and picked me up was efficient and lovely. You sure changed my perception of how a proper service department works. Thank you. Zack Spahich
Great experience friendly staff
My sales experience was not great (resulting in my going somewhere else). Blackburn and Ferntree Gully Nissan both willing to do more for me even though I wasn't local. Vehicle Service experience has been absolutely terrible, from ordering wrong parts, to delays, to receiving the car back without items being fixed and blatant lies provided as to why they didn't do anything. Luckily I'm mechanically able and diagnose a problem and can check if things have or haven't been done.
Great service by Vince and the service team! Made me feel at home. Can’t recommend the parts and service team highly enough!
Took a while to get any help despite no other customers. We were approached by someone from holden next door who was rude when we he realised we were there for a navara. I liked that the salesman who served us wasn't at all pushy but we weren't offered a test drive and he wasn't overly helpful either. Maybe it was because we had a child with us but I will say they were very tolerant of him.
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