Launceston, Australia
18 Charles St
N/A
+61 1300135513
A lady met me at front. I advised my intent. She gave me a number. Sat for 15 min. Called up to the counter via voice over. All good. Very happy
like
It was busy, and it looked like there were a few curly problems to deal with, which the staff tried very hard to solve, even offering helpful suggestions that would help the customers save money. Some of the customers sounded less than pleasant to deal with, but the staff members did their best to not get riled, and allay any concerns. Even though it was busy, it's a vast improvement on the old Henty House situation. Parking's a lot better too, especially with the parking at the back of the building off Canal Street. It's probably not the most disability friendly situation, with quite a journey from the parking to the actual office, I had to bring my elderly in-laws here once, so I have seen the inadequacies first hand, and I probably wouldn't bring my wife, who has serious mobility issues, here, but I guess you can't have perfection in an imperfect world.
Considering how busy they were, they did a great job.
Very busy, staff are fantastic, so lovely and helpful
Waited in line for over 30 minutes to just get in to be seated. Far to slow. Very disappointing.
Waited for a while but customer service excellent.
Be prepared to wait. Line went out the door. No floor markings for social distancing! Staff friendly and helpful.
Staff are fantastic, social distancing aheeded to and it's just so lovely and clean.
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