Parramatta, Australia
Shop 4004 / 6, 159-175 Church St
$
+61296871680
N/A
Nice shop, but the service was so disappointing. Hannah O didn't ask me whether I m the member with Sephora, she didn't offer me any sample for trial. Rude and sad face even I bought more than a hundred dollars. I feel sorry for such a great French brand.
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I had irritation on my skin and I asked one of the staff to help me, Kemi was very helpful I asked so many things to her and bothered her but she was kept smiling. She recommended few products for me and I love it! It was Fresh soy gel cleanser, some masks, toner. She wasn't native however so friendly and kind. Thank you for your kindness and assistance. I will definitely come to buy those products again. :)
I love sephora but they need to get more personel to help and be like in America that they make-up you.
They put the discount sign 20%-50% on the Dior product counter, but it written down selected items only. Why they stupid to put this sign on Dior ,that mean attract customer to come to shop this product, but when they paid then say this is no discount. Then even best don't put the discount sign, don't make customer upset and unhappy to go,bad decisions poor management.
Went into Sephora a few weeks ago and was served by a lovely girl named Hannah. I can not explain how helpful and attentive she was when assisting myself and others during a busy time, I was so grateful for her advice, Thank you Hannah.
Went in today to purchase a new cleanser and have a browse. Was served by Sophie who was super friendly and helpful Although if I didn't have my working class/makeupless appearance maybe the other SAs could have been less suspicious about me. Kinda off putting sadly.
huge range, lots of lovely girls to look at while shopping and i get to try some (products, not girls) too.
They provided nice offers during christmas, so always purchase from here when they have any offers in store
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