Brunswick, Australia
109 Sydney Rd
N/A
+61 1300 300 010
My husband paid 259 to have a line down his screen fixed. Two weeks later the line reappeared. The phone hadn’t been dropped or any other damage or problems. Took it back and they said too bad it’s not covered under their warranty to fix it again. The good news is that a day later the line disappeared. The bad news is we spent 259 for a repair that appears to come and go so is not a proper fix. For that amount had we known it could not be repaired permanently we would not have spent the money.
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I was happy with a Samsung S6 I bought there last November. Unfortunately the phone exploded few days ago. They said it is a Samsung problem and if I would like to BUY A NEW ONE they would help me. Fortunately, I wasn’t using in the explosion time. Will never come back there.
Amazing customer support from michael.i recommend them for someone looking for cheap and good quality phone.
I needed a cheap-er replacement phone after smashing my phone. I was a little skeptical and thought I might get a few months out of the phone, but figured it was a risk I was willing to accept. The Customer Service was fantastic. I had picked out a particular iphone 6, however the Customer Service Representative didn't think the wifi signal/connection was great and asked if I would mind waiting while they found another phone or could fix it. I really appreciated the open and honest communication - especially during the Sale process. I bought this phone in August 2019... and it is still going strong. Will be a repeat customer when I am in need again! Keep up the great work.
Honest and reasonable repairs, made best with lovely service. Thanks so much!
Friendly n helpful n patient staff
I took my iphone7 that had a faulty ear speaker and microphoe to the team at Second Hand Phones and within 2 hours later it was all fixed for a very small fee. It was almost like getting a new phone - this saved me from having to purchase a new phone. I was totally impressed by the professionalism and the expertise at the store - the customer service was amazing! For any future repairs or purchases i'll be heading straight to this store! I highly recommend anyone that has mobile phone issue to see the team here for a quick and professional fix. Great work guys! John
Awesome service here. I took my phone to two other places that tried to charge me 100 for stuff I didn’t need. This was the third place I tried, it ended up being a clip not on properly and didn’t charge me for it. I won’t ever go anywhere else for phone repairs.
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