Wondunna, Australia
2/28 Southern Cross Cct
N/A
+61 741244244
Great friendly service and advice. Although not the latest range of 4WD's they're still very reliable! Will definitely hire from these guys again. Cheers
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Used to drive a modern car, the rental car didn't look promising at first glance. However during our 4days trip in Fraser, it didn't get stuck once! And we had no experience in 4wd at all. The car proved itself, it got everything it needed for, and we drove up to Champaign pools with no worries at all! Definitely will rent from these guys in our next trip to fraser!
Great and reliable cars!! We were well served by the old mate! Really nice staff!
Brilliant Company with reliable vehicle and a professional management
BE AWARE of this car rental! NEVER AGAIN! Last week we booked a car at the Safarie Car Rental. At first everyone was quite friendly. But only as long as it came to problems. We had already been surprised, when they reported that a car with problems was returned last, whereupon the management described with jokes that the other drivers were simply not able to drive a car. Well... we didn't think anything of it... The day after, on a public parking a dry tree fell on our car and knocked off the side mirror. No other damages. Of course we took a picture of this accident and called the rental office directly. On the phone we were told that we shouldn't worry and that NO EXTRA COSTS WERE TO US - because ist wasn’t our fault. First to the end of the story: Suddenly I had an extra debit one week after return! At that time, however, we still thought that this was a very serious rental. We had the car specially washed before we returned it, because we were sorry that the mirror would be replaced at the expense of the rental and we found the team so nice and uncomplicated. When we returned the car, however, the statements turned around. In contrast to the previous conversation, it was now said that we might have to pay for the damage! What a bad surprise. We expressly asked to contact us by mail in advance, IF ANY COSTS ACCURED. What should I say... Now I suddenly see a debit of the rental. To me it seems as if the spoken words from the safari rental have no value. I contacted the management immediately. I tried three times in one week to get in touch with the rental company regarding the account debit. Unfortunately I don't even get an answer. I don't get any possibility from the rental. I would never borrow a car here again and unfortunately had to pay a lot of dear money for this realization...
Great company to use when heading to Fraser Island. Friendly, knowledgable staff and solid, well maintained 4x4s. Will be recommending Safari 4x4 to friends and family.
Very friendly, helpful and honest people.
Hired a 4wd from them for a recent trip to Fraser Island. During our trip on day 2 a squeek developed and i rang them to ask them to organise for someone to look at it. It was during the Christmas and new years period and there was some initial difficulty in getting in contact with a mechanic on the island. Within a few hours of not having been able to contact mechanic they had organised to send another car across on the barge(which was full, have no idea how they organised this). Luckily the mechanic contacted me back and was in the resort i was staying at. He had a look and i had gotten a stick lodged in the front wheel during driving and removed the problem. Subsequently i called the company and said the problem was sorted and they could cancel the vehicle they had organised to send across to me. They were very responsive and went over and above when it was thought that i needed another vehicle and I really appreciate their efforts. Their response was super fast and couldn't expect more. Great business focused on the customer
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