Port Melbourne, Australia
1 Rogers St
N/A
+61 418505650
Thank you to Royston Property for the incredible service as we became a new tenant at one of their properties. The property advertisement drew us in, the inspection had a huge turnout but Toni still provided a personalised service on entry, communication was excellent during the application process and we had signed the lease on the Monday following a Saturday inspection. It’s been the most impressive real estate experience we’ve had, thank you Toni to you and your team for your end to end service. Highly recommend to anyone considering Royston Property.
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Amazing service. We were buying from interstate, during lockdown and with closed borders. Toni was the only Agent to take the time and ask us what we were looking for and then followed through. She guided us every step of the way. She provided thorough reports of recent sales in the area, handled the pre settlement inspection and settlement. And we ended up with our dream apartment. Highly recommend Toni’s services and wouldn’t hesitate to call her if were were buying again.
Royston Property offers fantastic real estate services. I have been renting through them for a year now, and I cannot praise their professionalism and promptness enough. Jacquie is a devoted property manager, very passionate about her role, always happy to help and quick to resolve any issues.
I have been renting through Royston Property for 3 years now and their customer service has been consistently outstanding. They take great care in looking after their tenants and are very communicative and take action on matters very promptly. They have also provided plenty of support to tenants throughout the COVID-19 pandemic. Thank you to Toni, Jacquie and the rest of the Royston Property team for your committed service, I have never dealt with such a professional estate agency in Australia. Highly recommend.
5 years ago I decided to put my trust in Royston Property to help me find the best investment properties possible, that supported my financial situation. Toni and her team are passionate about every project they take on. Their thorough approach to research, mixed with the decades of professional experience, accompanied with the vast access to the highest quality developers and projects in the inner city and inner suburbs of Melbourne, has left me very happy with every result they have produce for me to date. I would like to declare a Sixth Star for Royston Property, for all the hard work they do and the heart and soul they give, to finding the best investment property for you. I wouldn't go with anyone else when it comes to property in Melbourne and I'm looking forward to the next project they find for me in the future.
The property Manager Jacquie is a very responsible staff. she always replied my email very fast to answer my email too. Highly recommended people give their property to Royston. As Jacquie doing a great job. :)
Royston Property had been my property manager for 5 years until recently when I relocated interstate from Melbourne to Sydney. I don't often write reviews but Royston Property are and have been an absolute delight to deal with, and are leading in this industry. Having had to go through my relocation process and deal with a number of different agencies, this proved my opinion to be even more true. Whenever I had an issue (very rare that I did) or a question, Toni and her team were always there. I was never made to feel like I was a hassle and no problem was too big or too small. To put it in perspective, I've moved to a ground floor apartment in Sydney that has a cockroach problem and I've called my new agency three times, left 2 voicemails and an email and I've still got no response. It's been 5 days. This would not have happened with Royston Property. Professionally and personally, Toni and her team always have the best interests of their clients at heart, and that was abundantly clear throughout my 5 years of interactions. Not only did I leave Melbourne and my apartment there kicking and screaming, but I also left kicking and screaming knowing I wouldn't be able to deal with Toni and her team in Sydney. They set the bar in Real Estate extremely high and their standards are second to none. My move to Sydney is not permanent and when I come back to Melbourne, I will continue my relationship with Royston Property when searching for my next home. Dealing with anyone else is not an option I am willing to explore.
I had to vacate my rental property recently and even though I was under the lease, Toni and Jacquie took accountability of the situation and assisted me from start to finish from advertising the property to finding a new tenant within a short timeframe. This was through the COVID situation as well, so I couldn't have been more appreciative and grateful. Thanks guys
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