Rosanna, Australia
63 Beetham Parade
N/A
+61394596700
Rosanna H&C replaced my mother's 20yo Buffalo gas ducted unit just in time for winter. Boris from sales was friendly, professional, knowledgeable, and recommended very practical and affordable solution. Matt & Doug arrived few days later to install new heater unit. They were also friendly, prompt, professional, and reseal job onto existing base looks great! Admin were also thorough with brochures, invoicing, and apt reminders. Thanks heaps to the Rosanna H&C team. Highly recommend!
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Hi Brendan, We thank you guys for a great and professional job. We liked all aspects of it, how it was managed and performed. At the beginning it was great to see the site was inspected before quoting a figure. Then you were very helpful with tech info regarding the units to decide on. The guys who installed the system: Evan, Nick and Liam, great and seamless work, thank you! Especially Evan who hid the water pipe in a cavity, which initially looked impossible to do, great stuff! Everyone at Rosanna HC that we spoke and dealt with was very helpful and professional. And the evaporative cooler already has been tested as it was a hot next day, the system was a great chose and made a great difference at our place. Thank you - great job and a happy customer.
I strongly recommend this company. We engaged them for heating and cooling maintenance at 2 properties. The service technician was professional and friendly. Cost was very reasonable. In particular, we like to mention the administrative staff by the name of Michelle who is so friendly, helpful and professional.
Had a really great experience from start to finish. Boris was very knowledgeable and helpful with the initial quote and ideas on making sure everything would be installed the way we wanted it. Installation went very smoothly and they made sure to clean up before leaving. We also had a follow up call from Boris to make sure everything went well. The unit works great! Couldn't be happier with the service, very responsive and helpful throughout.
Very disappointing. Contacted via WHM Air as I wanted to engage a locally advertised business to repair our Brivis heater. Repair to fan motor was completely inadequate and comprised shoving a couple of screws into the rubber mounting. High cost job for a poor result, as it only lasted 24 hours before problem recurred. Contacted serviceman, who only provided quote for complete replacement. Totally unnecessary and we engaged a real tradeperson who replaced mounting at far lower cost. Motor, fan and bearings were all in good shape and did not require replacement. Very shoddy.
This was not an easy job, and with Covid it was made tougher getting parts from Japan. Brendan was the first point of contact and provided a realistic quote in a very timely fashion .Vicki and Imogen in the office were awesome and kept me up to date with everything . Matt and Doug were the guys that did the install and they were absolutely brilliant and deserve gold medals for the outstanding job they did at our place. Nothing was too much trouble and Matt went above and beyond providing a temporary solution whilst we were awaiting some parts to get manufactured .I would have absolutely no hesitation in recommending their services. This is the second job they have done for me. Marshall
I was extremely happy with Rosanna Heating and Cooling. From my phone call to arrange a service to the two gentlemen who serviced my heating and cooling unit. I would highly recommend Rosanna Heating and Cooling. I did to my parents and they are going to arrange for servicing of their units.
Excellent on time service provided by Rosanna Heating and cooling. They did what they said they were going to do and arrived when they said they were going to arrive. I received friendly service during installation of my air conditioner. Would not hesitate to recommend them to anybody who is thinking of installing new air con.
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