Search Icon

SILVERSHOP

  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon

Robina, Australia

silvershop.com.au
Jeweler· Watch store· Jewelry store

SILVERSHOP Reviews | Rating 3,8 out of 5 stars (8 reviews)

SILVERSHOP is located in Robina, Australia on Robina Town Centre Shop 4024, Robina Town Centre Dr. SILVERSHOP is rated 3.8 out of 5 in the category jeweler in Australia.

Address

Robina Town Centre Shop 4024, Robina Town Centre Dr

Phone

+61 755808122

Service options

In-store shopping

Accessibility

Wheelchair-accessible car park

Best known for
Fresh Sushi
Biggest weakness
Inconsistent service
Most praised
Value for Money
Recommended for
Families, Sushi lovers
Write review Claim Profile
A

Ava Aurelia

  • ★
  • ★
  • ★
  • ★
  • ★

The customer service is great. Marcella was very helpful. I had a problem with one set of earrings and they were sent away and returned without delay. Have purchased other beautiful jewelery items here since.

M

Mercia Muhlbauer

  • ★
  • ☆
  • ☆
  • ☆
  • ☆

First ever bad review I’m leaving for anyone. Bought a Silver ball bracelet from the silver shop 359 about 5 years ago. I fully understand it’s not under warrantee any longer. Just need it to be fix which one of the staff members told me previously to bring it in and they can send it away. (I would pay for everything which I had no problem with). Marcella, the manager tried every excuse not to help me. I can even understand that they might not have the same size silver ball but I suggested maybe two smaller balls on the silver chain. I suggested another clasp. Even any other colour ball. Marcella just refuse to help me in any way. Very disappointed... Shocking customer service.

N

N Taylor

  • ★
  • ★
  • ★
  • ★
  • ★

Thanks again to the amazing staff at the Silvershop Robina! It is always a pleasure to visit this store. They went out of their way to find exactly what I was looking for (even when it was out of stock after the busy Christmas period) and they arranged to have it sent directly to my door. Thanks girls I'm looking forward to my next visit already!

L

Lilly Rayner

  • ★
  • ★
  • ★
  • ★
  • ★

Absolutely beautiful ladies who have dedicated customer service! Helped me find my favourite pair of earrings that I lost a long time ago x

E

Erin Ashley

  • ★
  • ★
  • ★
  • ★
  • ★

Any negative review about this store and team I feel can be put down to the customers having a bad day and the negative reviews should ignored because I have not had one negative experience since shopping at the Robina store. The team instore are friendly and attentive and have always gone the extra mile, always remembering something about me personally as well. I haven't seen an upset customer instore once and all the girls in the store are always doing whatever they can. Great team and amazing store!

D

Devin Hunt

  • ★
  • ★
  • ★
  • ★
  • ★

The staff went above and beyond to make sure I found what I was looking for. Really great service and product range!

P

phoebe mueller

  • ★
  • ★
  • ★
  • ★
  • ★

Marcella and Hannah assisted me in buying an 18th birthday present, helped me find the perfect gift in my price range aswell as wrapping the gift. Can not recommend better and customer service

G

Gene Ayles

  • ★
  • ★
  • ★
  • ★
  • ★

What an amazing customer service experience, like seriously impressed!!! Stupidly as a bloke I expected the bracelet I wanted to buy as present to be available in stock a week before needing it, But obviously I was wrong haha. But thankfully Silvershop saved the day, I called up and spoke to Marcela and she was very kind and helpful. She went above and beyond to locate the item at another Silvershop store and organise having it posted over to me house in time for me to give as a present. All I had to do was come in a make the payment and everything else was organised. Honestly so happy and very thankful for the length taken to help me out. Thank you so much Silvershop Robina, you guys are amazing ️

Popular Topics Mentioned

Open hours

Close