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Michael Hill Robina

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Robina, Australia

michaelhill.com.au
Jewelry store· Watch store· Jeweler· Jewelry designer· Jewelry engraver· Jewelry repair service

Michael Hill Robina Reviews | Rating 3,3 out of 5 stars (8 reviews)

Michael Hill Robina is located in Robina, Australia on Shop 4055A/19 Robina Town Centre Dr. Michael Hill Robina is rated 3.3 out of 5 in the category jewelry store in Australia.

Address

Shop 4055A/19 Robina Town Centre Dr

Phone

+61 755621181

Service options

In-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car park

Best known for
Fresh Sushi
Biggest weakness
Inconsistent service
Most praised
Value for Money
Recommended for
Families, Sushi lovers
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M

Marco's Life

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By far the worst Michael Hill store I have been to. The staff are very rude and it feels like you are interrupting their day by entering this store. Staff at this store need a customer service workshop or maybe even just some happy pills. Do yourself a favour and just go to a different Michael Hill store they will be more helpful.

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Tara Quigley

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Riana was wonderful, so glad we met her. Went out of her way to help me and gave great advice- thank you Raina!

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Judge

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Friendly staff and reasonable prices.

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Miek

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Terrible customer service. Often rude, unhelpful and judgmental. Most will try to ignore you when you enter the store and are extremely unhelpful. Dread going to this store and dealing with the staff.

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Zuzana Bezúrová

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The staff didn't even bother about some customer service. I was there 3 times during one hour they just pretended i'm not there...

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Cassandra Henry

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Lovely ring but terribly disappointing experience. Would not recommend this store at all. Customer service very lacking after they get your money and they seem unable to resize a ring properly. Buying our engagement ring on the day the sales person was lovely and very helpful. But that is all I can say that's positive. Ring sent for resize, took 14 days, no phone call to advise it was there (I had to call and chase it). The woman I spoke to when following up was very rude, said my name wasn't in the system at all and "if" something came for me I would be called (it's an engagement ring for goodness sake, not a piece of costume jewellery!). After calling another couple of times the ring was finally in to collect. However the size wasn't right - I don't believe it was resized at all, it was the same as when I first tried it on. So it was sent away with "urgent" for another resize. I have collected today after another 10 day wait. It's still too big and not resized at all! I took the ring with me today it as I'm sick of dealing with a company that can't do a simple resize properly. Taking it to another jeweller to test size, it's still an L as it was initially! They upgraded us into a 500 care plan to cover the resize and a few little upkeeps, that they are botching up thus far. Care plan is a complete waste of money, wouldn't recommend at all. My advice, if you like a ring there get it...and take it to another, more professional jeweller, for accurate resize and better after sale customer service.

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Sarah Graham

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Staff could be friendlier and more helpful and not so judgemental!

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Elizabeth Smith

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Well done today ladies!!! I just love to come into the store to see all of you! You are awesome and will be sorely missed when I visit Robina Town Centre!!! I don’t think I will come back again after you have gone. You truly are a blessing on the jewellery scene.

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