Ringwood, Australia
415 Maroondah Hwy
N/A
+61 1300677278
Wheelchair-accessible entrance
We hired a local place and right from the start things were less than ideal. Prices seemed high but what do I really know. Then there were "Damage Waivers" only 7% not 15% like other places charge. Delivery and pickup were each 70 - a few tables and chairs and a bar. We are now looking at 650. Delivery time was "Friday"! Not a rough time, morning? Afternoon? Then the bar comes, for somewhere to serve drinks. "Oh you need to be very careful because the chipboard might swell up and then you be up for replacement costs." Who has a wet bar that is allergic to water? Also the light up center no longer lit up. Apparently it hadn't for quite some time. No doubt that's why it only cost 180 to hire. It was a long weekend so they couldn't pick up until Tuesday. Once again no time could be obtained. As it turned out it was now Wednesday pickup - absolutely no notification to us. The pickup guy then tells us "I'm sure Fred said Wednesday." 100% we asked and were told Tuesday. He then presented us with a document (that we should have been given on Friday) that shows Wednesday pickup, highlighted no less. All in all shifty and making us look like it was our fault. Would never use them again. Very unprofessional and not a good way for anyone to have a fun party.
like
Great help with party I was organising. Andrew and all the staff were very professional and friendly. Will certainly use them again,
Easy to deal with. Cannot fault their service. They made everything easy. Would use again
I was about pulling my hair out trying to find a hire company with the right mix of what we were after for our wedding, and I eventually stumbled upon Having A Party. So glad I did! Great pricing, quick and easy to deal with, and were totally cool about fitting around the bump in/bump out rules for our venue. Really great service all around.
Andrew and the team at Having a Party are awesome to deal with!
For a store that's meant to be selling fun they seem pretty grumpy.. "we're not a street directory" on the front door.
Really easy to deal with. Made it simple.
On time, friendly staff, great products, would definitely recommend! A
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