Ringwood, Australia
4 Wantirna Rd
N/A
+61 1300 780 377
My husband attended Eastern Respiratory Clinic in Lilydale at Lilydle Consulting suites. We have MULTIPLE complaints regarding their very SHONKY, UNPROFESSIONAL behaviour. 1. The charge quoted for his tests for his tests, did NOT match - and infact exceeded- the amount listed in their payments chrt on the wall. 2. They did NOT put the claim through to Medicare for us as they said they would.- and it has still not been done after 5 days. 3. They did NOT even send the results through- at all- to our GP who had to call the clinic - during our next consultation, to ask them to do this, even after 5 days had elapsed, and he could not follow through with diagnosis and treatment because he did not have these results, so we needed to make ANOTHER appt with our GP. - and the earliest we could get was another 2 weeks hence! 4. They did NOT even issue us with a receipt - so claiming the amount through medicare in other ways is now fraught with difficulty and we have to go BACK to them AGAIN to ask for a receipt. 5. When you call them - even though it is during their opening hours - they do NOT answer their phones and you have to leave a message. This clinic STINKS!!!!!!!!!!!! DO NOT USE THEM!!!!!!!!!!!!!!!!! Tell your doctor you want to be referred somewhere else for tests as they simply are not only unprofessional but very likely - dishonest and corrupt!
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STAY AWAY FROM THESE PEOPLE. I have been to these people in Wantirna rd Ringwood for some years now and my tests kept coming back worse...but way worse. This was to the point I ditched a respiratory specialist as he couldn't find the reason to my symptomes and test results...to the point I was about to give up work and do my bucket list... I opted to get a second opinion and they have their own service...and what I had TLCO on these people of 58% came to 90% with the others....no wonder why the first specialist couldn't find out why I had these numbers...and to top it all...they wrote on the paper person didn't do test well....and last year they were on the phone to someone about computer issues..or just say worse test...I now know the answer As a nurse..I wonder how many have same issues or even get prescribed stuff not needed. I don't take this lightly and hope the word to spread..as I will..so nobody else needs to go through the stress I've been through. To write on paper test not performed well is pretty petty in my eyes as I know what I did.
Fabulous , helpful, knowledgeable.
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