Richmond, Australia
424 Church St
N/A
+61 1300 896 834
I had laser Brazilian laser hair removal here. They missed significant patches and I wanted to come in for them to fix it. The lady said I had to send her pictures or come in when the manager was working (conveniently she works limited hours and definitely not outside of regular 9-5 work hours). I told them it was extremely inappropriate that they even asked for pictures of my personal private parts. I took time off to get this fixed. First they said it's typical that this area comes out patchy (not true because I've had treatment previously with another business) and then they told me they don't usually go that deep witb the Brazilians?? So which is it!! Very poor service. I prepaid for 2 other sessions but I will never go back after being treated by the rude lady.
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I have been using feel so good laser and skin clinic since it opened for services. They have never missed a spot. Staff is so accommodating with required needs. Their services rates are very competitive. I can assure you won't find better package in service, quality, perfection, care, and price in Melbourne. I love the their friendly and professional customer services. It is also conveniently located at 424 Church Street Richmond VIC. There is parking in the opposite street. Many thanks
This is a 5 start review for Kristina specifically. If you want good laser hair removal work then you must book with her! I have come here a number of times and I can confirm that Kristina is the most attentive, thorough and gives you best experience for your money. She is also lovely and makes you feel very comfortable! xxx
Kristina is Fantastic! If you come to Feel Good for any type of treatment you need to specifically ask for her. I’m so glad I met her, she’s so knowledgeable with all things skin and beauty, she has always answered any concern or question I have had and with complete professionalism. She takers her time and puts a lot of care in to her services. I couldn’t recommend her enough. Thank you Feed Good for introducing to her, the whole team there is really a bunch of gorgeous, helpful ladies!
During a chemical peel, Kanika, the beautician splashed the acid solution in my eye. Immediately after the injury occurred, I was told it was "just water" multiple times, I was not offered a medical eye rinse kit, on call nurses and doctors "were unavailable" and had "gone home" whilst an appointment was still in progress, and I was left on my own whilst eye drops were purchased from 7-11 for 15 minutes. I was also not offered eye protection, despite clear warnings on the bottle. All in all an unacceptable and traumatic experience, and my partner and I were left to our own devices after hours to contact emergency services and poison control. They have since apologised and refunded the treatments, but are now avoiding covering medical costs as promised from the resulting eye injury. Apparently their lawyer has also been "unavailable" for the past 2 months. They have continually delayed with placating emails, excuse after excuse. Regardless, emergency care and medical attention should have been readily available, and eye protection provided. Please do not go here. My review is commenting on the negligence I experienced (and injury resulting from) visiting Feel Good Laser and Skin. Update - complete response email from Feel Good Laser and Skin attached. Below comment they have posted is not complete. "Management has communicated that the reviews (from social media and Google) will need to be taken down before legal cost claim can be covered by us".
Delivered the treatment and happy with the result, however I never left feeling good. Everyone was lovely until I declined spending hundreds on products. I came in for a free consultation on sales offered to me over Facebook. The prices offered to me were good however the constant pushing of services and products left me deflated. I understand the ‘good skin is made at home’ but some of us just splurge on a service for a bit of self care. This place is all about
I went on Saturday first time to done microdermabrasion facial. I saw advertisement on facebook in half price, so I booked and went. I was assuming it will be a nice facial with massage. But No, it was very short procedure and then hydrate mask. and long conversations to introduce the products according to the skin. What I paid I feel I paid for only having discussion with them. Not satisfied at all.
Sublative RF treatment helps me a lot with my acne scars. Definitely recommend for people who have scar problems. Thanks for the reliable staff. They are so friendly and professional. Affordable price is the best part. I love it. And many promotions show up.
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