Richmond, Australia
35 Rooney St
N/A
+61 1300301101
Wheelchair-accessible entrance
The poorest customer communication I've ever experienced. Cannot provide wait times, and when they do they lie to you; can't tell me where I am in the que and they dont have simple systems in place that track their timing and work obviously. This company needs an overhaul desperately. Worst excuse for a service provider I've ever been forced to deal with. No measure or consideration taken for the impact their work has on people's lives and lively hoods. Disgusted.
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We had a power outage at 51 Perry St. Collingwood, truck crew arrived on site late afternoon and worked through until 10.00pm to get power restored to 16 customers on the estate affected by a damaged service pillar located on the estate. My thanks to Bodie O'Sullivan, Matt Froling and the truck crew Kane & Theo who went out of their way to assist us in repairs to the damaged Pillar, otherwise the 16 customers connected to the damaged Pillar would not had power restored until later the next day, when parts became available from the electrical wholesalers.
They absolutely butchered a sixty plus year old Jacaranda Tree (one of the last remaining on the street) which has been well maintained by our building. The tree will most likely die just like the many other trees these people have completely ruined as well as the new grass I planted on the nature strip which is where they decided to leave the pile of branches.
Useless company, 15 hrs with no electricity in a gelato shop, even in Bangladesh are more professional and faster than Citipower... again useless company!
The easiest distributor to deal with by far with efficient systems and (usually) helpful support staff when needed.
Pathetic. Freezing cold. Fridge and freezer goods are screwed and have to be replaced. Not able to cook dinner. Phones going flat. Probably won’t get the alarm to wake up at 430am to get ready for work. I understand the guys have encountered a problem they are trying to fix but come on, this is impacting a lot of people in the area. Really unhappy
Quoted 14K for a residential underground pit, what a rort. Their contractors have a monopoly leading to a poor business model and massive public exploitation. I don't blame the staff at Citipower but the management for such a lazy approach.
What alot of mucking around on the phone to report street lights not working in CitiPower zones. I don't know why i even bothered as i don't even reside in the zones. They want pole numbers ! Bit inconvenient in the dark to park car and go to the pole to write AO number !!!! Never again. I state street names which apparently, is not good enough. How about checking your street lights in the zones as you have the vehicles and employees to do these jobs ? I would rate 1/4 of a star.
Deli
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