Richlands, Australia
56 Whitelaw Pl
N/A
+61 1800545554
Wheelchair-accessible entrance
I shopped at their place before. No dramas. This time I entered as usual. However this time they demanded my first name, my surname and my phone number as their procedures and policy. Are you required to provide your private detail when you enter a shop? All I wanted was to purchase one of their product not to have any other relationship with them. What do they need my private details for? The reception stuff stated that they need to generate an invoice? Wow is that required at Coles or Aldi? I told them that I don't need an invoice and a receipt is enough for me. Meantime one of the front desk staff walked away. The staff member I was talking to appeared to reluctantly proceed with arranging for my order when a guy comes from around a corner (I don't know what is his position withing that shop) and addressed me with a raised voice "What's up"! Wow is that the way you supposed to be addressed as customer? A brief conversation en suited where I stated that all I want is to buy one of their product and I am not interested in their internal procedures or policies.. That resulted with the guy who after my asking, identified himself as "Richard" pointing his index finger into my face and shouting to "get out and never come back". I obliged. Believe or not, that the way I was treated at that shop. One thing for certain, they will not see me there and I'm broadcasting their behaviour to all people I know. I suffered indignity and unreasonable refusal of service purely that I refused to surrender my privacy in order to purchase goods. The world gets crazier by the day.
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