Pakenham, Australia
BG12A, 825 Princes Hwy
N/A
+61390685643
My payment was processed wrong and the brand new mattress is to big for the base and they are trying to charge me money to get it cleaned
like
I had the pleasure of experiencing the wonderful customer service of Claudia today. I came in the to Pakenham store with lots of questions and concerns about buying a mattress that would suit me. Claudia has an excellent attention to detail and an amazingly kind nature. She ensured that I was getting the best deal possible and worked with me personally while I came to a decision. Can not recommend this store enough! And I certainly recommend Claudia specially for all you needs!
My husband and purchased a mattress recently, costing 1,400, it is too firm and already getting bumps and bulges, we wake up in pain most mornings, not happy
Excellent service and quality product. Highly recommended. At store they guided us and we bought perfect mattress at best price.
We purchased a king size mattress and it's definitely one of the buys! Claudia helped us from the Pakenham store and she was brilliant, knowledgeable and honest. Definitely recommend Regal especially if you have Claudia as a sales assistant :)
My partner and I attended at the Pakenham store recently where me met Deb. Deb was friendly approachable and not pushy at all. We found her to be very informative and helpful. We ended up purchasing a new king size mattress and got a great deal at the same time. I love supporting local businesses, especially those who are Australian owned and make their products here as well. If you’re looking for a mattress pop in and see Deb. Lots of variety to pick from.
Terrible experience. Delivery driver crashed into my house. Had to chase insurance. Regal washed their hands of the experience. When I asked for a discount on my bed as damage to my house cost in excess of 6,000 I was told that I could take them to VCAT as they weren't willing to budge. I don't recommend.
Could not be more happy with the customer service I received from Deb. She took the time to make sure I found the right mattress and there was no pushy selling. Would highly recommend.
Deli
The best companies in the category 'Deli'