North Wollongong, Australia
3/2-14 Cliff Rd
N/A
+61242269000
I rent an apartment from Agent of raywhite wollongong and strong believe we were bullied by her and the landlord. Before I signed the lease, she told us we could have a video inspection, but she only sent us two videos shows the property nice and clean as she mentioned she was not in the property. However after collecting the key we found it is all mould everywhere in the oven, on the windows and doors. Four lights were broken, toilet lip was broken, fans in the bathroom were broken lots of cockroach ran around the whole property. And we know the bathroom leaked before and they change new carpet and reprint the wall to cover the truth, luckily we found the truth as a cockrooach ran inside the carpet. Under the new carpet was serious black mould. This is some of my unbelieveable experience from here. And they also want us pay 4 week bonds before we found the truth under the new carpet. And she also want me pay 100 as she mentioned we broke a little hole on the wall during moving out. During this time we suffered huge mental and physical pressure. My wife and my one year baby were both sick because we travelled from Canberra to Wollongong so many times during this period and we had less than 5 hours sleeping time everyday for solving this problem. My baby emesis three times as we traveled more than 3000km in less than one week. And I also got allergy during my moving out. Hope other tenants will not meet the problem like us. I think the manager maybe good but he did not told me how they will do to solve this problem( Is there any punish for his unethical employee) and still now no apology from Ray white Wollongong.
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Having moved recently to Wollongong we appreciate the support and professionalism we received from Ray White North Wollongong especially our Property Manager Sarah Martin. She was very helpful and very accommodating to our urgent needs and we are so grateful for the wonderful service we have received in leasing a beautiful place that we now call home. Thank you Sarah !
Thanks guys for all your help, you guys are really professional and reliable. Once again thanks a lot.
Amazing service! Responsive staff! A pleasure to deal with. Extremely helpful!
Elleni was a pleasure to deal with, very professional, would recommend dealing with her to any one. Elleni she was polite, understanding and extremely professional, she kept us up to date with everything, right to the end. She was just perfect, but I could not say the same about Sarah Weise she was extremely rude, liar and completely incompetent.
Fady and Elleni provided energy, cheerfulness and persistence towards the sale of my house. They achieved a pleasing price that enabled me to buy the property that I had my heart set on. Thanks again, Don
Great people to deal with and all the follow ups. Very friendly, professional and helpful.
What a professional and attentive team at Ray White Wollongong! Especially big thank you to Elleni on Fady's team for all your efforts to make everything go smoothly.
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