Surfers Paradise, Australia
9 Hamilton Ave
N/A
+61 1300792008
Everything is right! Perfect location. Trams out the front take you to theme parks, Pacific Fair shopping complex and every where else you want to go. Easy walking distance to patrolled beach and Surfers Paradise 'Center'. Full kitchen and laundry. Great views. Water pressure and shower flow volume are almost too good. Free wifi works well and big TV. Spacious apartment that was quite. AC works well. Unusual balcony setup that took a while to figure out but Im now a fan. Pools are awesome. I will be coming back to Q1.
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WOW on large rooms. WOW on large pool and BBQ area. WOW on restaurants up and down on Q1 property. Didn't have to go too far for a good feed and drink . WOW on the kid's entertainment game room in the indoor pool area. Staff members were polite when we checked in. Covid-19 queues were long at times for check in BUT for good reasons. Hotel lobby was clean and you get to lookout over the pool area. The large apartment rooms were clean and tidy with beautiful views. Quiet room to sleep in could not hear the Neighbours in other rooms. We did have a window that would blow in out when wind picked up outside. Went down to the lobby desk the next morning and told them about the issue and maintenance man came up within 15 minutes and fixed the issue. And had no further problems after that. SPOT ON fixing issues
Talk about breathtaking views and wonderful facilities. The view at night is something spectacular. Can’t wait to return.
Stayed in a really spacious 2 bedroom apartment on the 21st floor. We had excellent views of Surfers Paradise and the apartment was clean and really well maintained. Great location to stay for a family holiday.
Went private rather than thru the hotel to stay this time and of the apartment it was much more comfortable than the Q1 hotel serviced apartments and a lot cleaner I'd say as well. The furnishings, bedding, decor made it more like a home away from home, and considering cost, well to book direct to Q1 it would've costed just over 700 but the same unit type private instead costed 320 per night!!! That's over half the cost!!!
We are very grateful that we got upgraded to a two bedrooms with great ocean view to two sides and we can enjoy the sun rise. Rooms are clean. However, when I checked out 5202 this morning around 9:40-9:45, a bloke said my apartment got complained about smoking. I am really shocked as neither my husband nor me ever smoke at all. Besides, I am very sensitive to the smell of smoke. If someone smoke near me, I will be the one complaining. I asked the bloke to check my room but he said he trusted us and would not charge us. However, I am still concerned even after I left Q1. Why Q1 can claim something doesn’t exist without evidence? Besides this, we enjoyed the stay here.
Cleanliness is a huge issue all round in the apartment Stayed in 2505 The amount of hard stains in the carpet was incredible. The amount of dust another huge issue. Rusted knife in drawer...broken clothes horse and stained lounge cushions just to name a few things. Linen with rips in it..beds leave much to be desired. Old springy and uncomfortable with equally awful pillows. We went & bought pillows from target just so we could get some sleep...that is until 530am when sun comes up as the blinds hardly keep the sun out...if you can't tolerate light in mornings then you'll be wishing you didn't stay here. No restaurant or breakfast place options in facility so thank god for crema a couple doors down. Only positive to this resort is the pools & spacious apartment with an amazing view. Will not be staying again cleanliness and bring comfortable are 2 things I won't compromise on holidays..did give feedback to reception and it was appreciated.
Rooms are awesome. Great facilities. About a 5 minute walk to Cahill Avenue where there is plenty of choices for restaurants and shopping. 1 minute walk to the beach. We stayed in March where one of the high rise lifts were out due to maintenance works which caused a bit of annoyance waiting for lifts. Other than that, staff were friendly and accommodating, and would definitely think about staying here again.
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