Douglas, Australia
N/A
Wheelchair-accessible entrance
Some appalling and negligent situations here! Widely renowned for it actually. Being abused by members of the acat team who scream at you and call you malingering when you are actively suicidal is a lawsuit waiting to happen. No contact or counselling available either.
like
Staff are amazing generally though you probably won't see same people as huge rotation. Food excellent. Rooms pleasant. They have improved since my last unfortunate stay! Nurses pyschiatrists general Dr's and even cleaning staff generally speaking excellent friendly and helpful. They WILL GET YOU BETTER though you may find this impossible to believe when feeling dreadful! They have saved my life several times now so can't thank them enough! However, acute care team can be dismissive and even what will seem abusive when you are in a fragile state. This still needs improvement and Lydia the ONLY SOCIAL WORKER attached to the unit should be fired and replaced! She has a cold and uncaring attitude that many find extremely offensive but worse, she completely fails to research any of the residential places she refers patients to and this has extremely damaging repercussions as some are unfortunately very unsuitable for anyone and in the case of one she guaranteed good was actually quite dangerous. Not a caring lady and incompetent at this aspect of her job! I will be following up this matter but anyone else who has had similar experiences please do report as such things will never improve if not!
Deli
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