Erina, Australia
167 The Entrance Rd
N/A
+61 243677100
Toilets
Wheelchair-accessible toilet
Dr Khoury has just done my 2 x occipital Nerve Block for my Migraines. He was so Gentle and very understanding of my nervousness. Elise was very helpful and advised what to expect etc after the nerve block. Great customer Service. Thank you Louise Haggerty
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I went there for an ultrasound on my flank, the guy that did my ultrasound was very thorough and professional as well as being friendly. There was no waiting, and everyone knew their job. Parking can be a bit difficult at times but I got there early just to be sure. They charged me 179 and I got 90 back. I had not realized that you can shop around and get the best price so there are so many imaging places on the coast next time I might try a few first. All in all a good experience.
I travelled from Newcastle to this practice due to the nature of the test, it was easy to find, ample parking and the staff were the best, I got in ahead of time and I met the most caring person I have ever found in Diagnostic rooms, Hollie was so kind to me and treated me with such kindness and respect, her instructions were clear and she made sure I was informed of when the Doctor would come in, I have been to many of these places over my life and this practice and the staff on the desk and Hollie made the experience the best yet, well done.
Not recommend, as they charge for for services where others don't, other services bulk bill for the same.
Reception staff are confrontational, petty and go out of their way to be rude. When I explained that I hadnt been told about the gap on an ultrasound but was okay with it anyway, as I went to take a seat the receptionist went into my file to look for notes to see that yes, it had in fact been explained to me over the phone when I booked. A completely pointless and petty comment to make when I had already agreed to the gap. EDIT: The staff member in question's name was Kathryn. EDIT 2: It also bears mentioning that all the other staff were lovely.
I am extremely upset and very disappointed in the PRP Erina branch. I had a Mammogram done there on 17th April, When I came out and went to the desk a girl on the lefthand side served me. I asked if my Films and reports could be sent to your North Gosford Branch, as this would be so much easier for me, as I am Disabled. She said yes, she would send them and that they would phone me when they were ready to be picked up. I said I would make an appointment with my GP in about 2 weeks time. I had that appointment today. I still had not had the phone call.? So, I phone PRP N/Gosford, they said that they didn't have them?? They phone Erina and yes, they still had them! So, I had to drive all the way over there from Ourimbah and then drive to Wyoming to the GP, in time for my appointment. I am not at all impressed with your lack of service, especially when I had to pay 277 for the Mammogram. Please give that girl a talking to! She had dark hair about 23 years old and shortish and a little solid. Thank you, Mrs. H. Roberts
Really bad place definitely would not recommend it (SUPER BAD PLACE)
I've had no problems with PRP Imaging, sometimes it's busy and have to wait but that's life..
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