Prospect, Australia
19 Stoddart Rd
N/A
+61 296310300
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Great range of lights, accomodating all budget ranges Located within Prospect Homemaker which is house to many renowned brands. Plenty of parking available including disabled parking and wheelchairs access to the centre and shops
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Great initial service when they take your money... A year later warranty expires for one led oyster light failing. Called back for sourcing replacement/info on the led driver, after hearing about what I needed.. I got palmed off to other stores/put on hold indefinitely/blown off..
Bought 3 lights here, had one break as I was assembling it, took it back and got it replaced free of charge, quick and easy!
TV ads are great. Got me in to the store. But sadly the range was limited. Prices too expensive and staff more keen to stock shelves than serve. I askes for help but it was like bleeding a stone. They had no open questions to find out what or where l needed the lights, no ideas or options other than what was on the shop floor. No desire to actually make a sale. Shame becuase we're building and have a full house to fit out. Lift your game retailers - you won't always have covid to blame for decline in sales.
I’ve shopped at this store plenty of times and the customer service is always fantastic. The manager Allan and the salesman Tom are a pleasure to deal with, always going above to help me out. The fans and lights I’ve bought from this store are of good quality and are all working and in good condition years after purchasing them.
Good variety of fans in lights. Helpful friendly service.
The worst customer service I have ever seen!
Racist employees. They pick and choose who they want to serve based on appearance.
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