Moorooka, Australia
1019 Ipswich Rd
N/A
+61 732770722
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Needed parts for an ancient Kawasaki weed trimmer. They organised the parts in no time. Great service. Thanks.
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Great service and friendly people. Thank you Tom.
Had mandrel in stock I needed. Left a mowing deck with them to get a seized nut off. Literally a 3 minute job. I understand they're incredibly busy, looking at their workshop but damn. Left it mid Friday, picked it up Monday and found someone else
This service centre was not helpful at all! Serviced my bike 1 month ago and spent around 800, a month later the bike broke down again with the same problem. I called in and asked for help, and the mechanics refused to recognise the issue which was related to their responsibilities and blamed the bike and the myself for not articulating the problem clearly enough to him. And of course as a non mechanical person, I don't have the knowledge of which part of the bike has a particular problem, that's why I brought the bike in for a service. The terrible customer service and unresponsible attitude created so much unnecessary stress. First of, don't go to these service centre. Second of, if you do, please do your homework on your issue so they don't take advantage of you.
Great service and staff, thanks for my new ride!
Completed my Q ride recently with Mark as the trainer. Gotta say I was so happy with how he ran both days. I was pretty nervous about getting my license but Mark had so much patience and a very keen eye when we were doing the practical riding. He was incredibly knowledgeable and able to explain things easily. I cannot wait to get out on my first ride tomorrow and a lot of my keenness comes from the confidence I gained from Mark's training. Thanks pro Honda, see Yas in three months for RE
The team got me onto a new bike, very competitive price, excellent customer service, and happy with the servicing of my bike over the last few years.
Poor Customer Service from the Spare Parts division. Placed two separate orders based on pre-check that all parts were in stock within Australia, advised 3 days for delivery. Two weeks later I call for update advised order 1 is coming from Japan now, and order 2 being delivered tomorrow. Two days later I go to collect order 2 only to be advised it has not yet arrived, but order 1 (Japan) has arrived, albeit is short as I requested 2 of part X but they ordered only 1 of. Following week I call again for update of remaining order, advised "it's coming". Following week I call again, advised it's arrived but they can't find it. Next day get call advising their workshop has reappropriated my order to fix another customer's bike and have re-ordered from Melbourne again. My order was for parts for THREE DIFFERENT bikes... the BS'o'meter on that excuse is high. In then end, FIVE weeks later I received my order. Why no call for status update of change from Japan? Why no notification when the parts arrived in the first place to circumvent them being taken by someone else? Why is one customer's order being taken to fulfil workshop? Will not be ordering from this company again.
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