Prahran, Australia
255 High St
N/A
+61 61132011
Wheelchair-accessible entrance
What a complete waste of taxpayer funds. Zero care or effort in assisting me in updating my address.
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Jackie has provided very good service!
Just visited Medicare prahran for my enrolment with medicare. Was in and out of the place in 5 min. The person at the help desk was very polite and Helpful. Highly recommended being prepared with paperwork which is available online.
Went in to get my Medicare set up. Being from the states I had a nice experience. I went earlish (1030am) and the check in was easy was told a 30 minute wait. The room was clean, chairs were comfy and clean service was top notch. I did not catch the employee who helped me but she was friendly, fast and informative.
A very unwelcoming, unfriendly atmosphere from a few different staff, not all but a few. Went in to get Medicare and was looking a medicare enrolment form, the woman at the counter couldn't tell me where to get it as this seemed such a bother to her when asked anything, the security guard overheard my question and provided me with an enrolment form and was very helpful even though I assume this wasn't in his job requirements. I provided all the documents required but was told in a very patronizing and ignorant manner i needed a medical card as extra identification and that i was holding up the queue (when I was called over by her in the first place), so had to come back a few days later. Different staff member dealing with me today and this document wasn't even necessary, nor was the unprofessional attitude shown by a few members of staff, perhaps a bit of retraining in customer service wouldn't go a miss, would definitely AVOID and go to a different Medicare centre in future.
Went in to get a medicare rebate. The lady who checked my claim was super efficient and friendly. Excellent service
Waste of time, not the staff fault
Very good service, all the staff is very helpful. There is a wait time due to high number of customer but later days of weeks are not so crowd.
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