Port Macquarie, Australia
1/78 Horton St
N/A
+61 265841044
Wheelchair-accessible entrance
We had the pleasure of meeting and dealing with Clayton today at port Macquarie. He was so helpful, patient and kind, and went out of his way to look after us changing our plan and phone. Cant thank him enough, such a pleasant young man, what a great asset he is, he will do very well. Thankyou Clayton from my husband and I.
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Unhelpful, rude. obnoxious and they get paid for it!
Store is always fresh, clean and tidy, devices are displayed clearly, smiling and clean staff. A meet and greet a door due to #CCPVirus..A well established optus shop, always happy to help when they can..
A huge thankyou to Tayla for helping my 84 year old mother on Friday 18th. Mum needed a new phone but had never purchased one before. The note you sent home was most helpful, as Mum couldn't recall the details. Thankyou for being so helpful Tayla.
Worst customer service ever. We waited two hours and there were only few customers with 4 staff working.
The service I received from “David “at the Port Macquarie shop was exceptional... he was so helpful and solved my long running problem. Thankyou so much. Liz Wagner
Not helpful. Tried for the second time in a week to get some help with my existing mobile broadband. Waited 25 minutes in a shop with 4 staff and 2 customers. They rather help customers who call than those in the shop. Left without even getting the chance to talk to someone. Similar situation last week.
It's like any other Optus shop, not in a bad way. The staff are very good, happy, friendly, polite as you would expect from such a large company. You just have to pick the time of day if you are in a hurry. Lunch time is frantic, but first thing in the morning is usually a good time to go. I've always been well looked after.
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