Townsville, Australia
595-607 Sturt St
N/A
+61 747265555
In-store shopping
Great place, service and fantastic staff. Thanks so much Isaac and Susan, we'll be back
like
My Husband Steve Edwards just purchased a Polo form this dealership. Susan was the salesperson that he most dealt with. Just want to say a massive Thank You Susan, Steve was extremely happy with the service he received and would not hesitate to deal with you again. Huge thank you to the whole VW Team . extremely Impressed
Very disappointed. I went into test drive a Tiguan or TCross that I have been thing of buying for a while. When in the yard none of the sales team came outside after quite some time, I went inside and asked politely for a test drive, and I was pretty much shut down and told that they don’t sell manuals ( that’s fine I would have tried an auto) and basically told they couldn’t help me. I drove all the way in just to try one for the first time and was made to feel that I was being a nuisance. If they were busy, just tell me that someone will be out to help shortly. I had high regard for the brand but unfortunately will not be spending my hard earned money when they can’t give more than 30 seconds of ‘assistance’.
Friendly Staff and very helpful.
Purchased an Amarok from them, had a few issues with finance and insurance but they fixed them after a few phone calls. Their sales and after sale service is very good but their finance and insurance side of things could be better. All in all, pretty good to deal with, I would recommend them to others.
Awesome service
Just the best staff,Susan,Lauren and Owen where awesome ,i totally recommend buying from Pickerings Townsville
We lost everything in the floods and expected common courtesy.Absolutely awful service. Terribly rude customer care person called Susan looked after us. Susann booked an appointment for us to see her at 8am on Sunday to go thought our brand new golf purchase. She forgot and had to be called to come in. She even joked about it! At a 29k car deal I was not laughing. Then we spotted flaws in the car and wanted them rectified only to be met with a "we are being a pain attitude". Hidious service, shame on you Susan
Deli
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