Altona North, Australia
28 Lobelia Dr
N/A
+61 1300 426 684
Our wedding was a week after Pauline Hoang's (another Google review) and funnily enough we had the exact same blurry photo issue as she did, and we were also told that it was our fault as one of our guests must've touched the lens, rather than admitting there was a fault with the lens and allowing us to find someone else, they preferred to take our money and leave us with photos we'd prefer not to have, we would've been better off using disposable cameras ourselves. After receiving almost a full refund after raising a VCAT claim, they finally admitted it was a stuff up on their part, and apologized, hopefully they learn from this experience and realise mistakes happen and to accept responsibility for them.
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We had two issues on the night of our wedding and had to call them multiple times because there wasn't anyone manning the photo booth. There was an option to take a boomerang and the name on that photo template had someone else's name and party on it. The paper also ran out two hours into the night when we had paid for a 5 hour package. We contacted them after our wedding and it took awhile for them to respond back to us. They ended up providing a partial refund and reprinted all the photos from the night. Other than that, the photo booth was easy to use.
We had a super fun time at our company end of year party, the booth allows for boomerangs as well as printed photo strips. The strips are customisable to your theme/event and the images and boomerangs are provided after the event as a google drive link that you can download from in order to keep your own digital copies. Also loved that we could choose our own backdrop. We did have a printer jam but the technician came out within 20 minutes, fixed it and was gone without a hassle. The only critical feedback is response time via email in the lead up to the event but all was organised in the end and they coordinated with our event space as well.
Lots of fun, looks great and very easy to deal with. I have used Photo Booth Et Cetera twice now and they have been brilliant!
Great communication, easy to work with, our guests loved it on the night. Highly recommend.
Highly recommend. Very reliable and professional
Photo Booth Et Cetera were very responsive to emails and easy to deal with. They delivered the photo booth and waived the fee for us which was very generous. We also had the booth longer than what we paid. The photos are good quality and had the background and font we chose. The only down fall was the guest book, which I was really disappointed about. They advertised a premium book and had photos of a leather bound book on the page but what we received was completely different. Had I known that this was what we would be given, I would have bought my book. Overall, this company are easy to deal with, the photos are good quality and I would use them again. My suggestion would be to bring your own guest book to avoid the disappointment I felt on the day.
I worked with this business for my 21st Birthday celebration. I was very pleased with their effectiveness- they worked with me to create my own custom photo strip & it turned out just how I wanted it to! I found it very easy to communicate with them via email as they were very responsive during this process. They were very punctual on the day of the event. The person that set up the booth on the day was very friendly and showed us how to use the booth- it was very easy to use! I was very happy with the props provided and also the custom guess book they had created for me, thank you very much!! Once the event had finished, the booth was picked up no worries there at all. It took a week and a bit for the business to finish with uploading the digital copies online, a little bit of a wait but I’m very happy with how they turned out. Overall, a wonderful experience and I would definitely be happy to work with them again in the future! :) Lina
Deli
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