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I-MED Radiology Network

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Phillip, Australia

i-med.com.au
Medical diagnostic imaging center· Diagnostic center· Radiologist· X-ray lab

I-MED Radiology Network Reviews | Rating 3.3 out of 5 stars (8 reviews)

I-MED Radiology Network is located in Phillip, Australia on Woden Specialist Medical Centre, 90 Corinna St. I-MED Radiology Network is rated 3.3 out of 5 in the category medical diagnostic imaging center in Australia.

Address

Woden Specialist Medical Centre, 90 Corinna St

Phone

+61 262822888

Amenities

Toilets

Accessibility

Wheelchair-accessible toilet

Open hours

...
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S D

My doctor referred me to them and I booked an appointment via a link they sent me on txt and received an appointment confirmation email and when I log on to their web it already showed my referral. I took time off from work on Tuesday and was there at 4.20PM for my pre-scheduled scan at 4.40PM only to say that they cannot do the scan today since they can only do this particular scan on Mondays & Tuesdays until 1.00PM. I was very disappointed since they should have taken time to inform me this in advance and they had almost two weeks to do so since the booking. I will now have to take time off again to go there. Very unprofessional service.

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L Hills

Been told this is the only centre in Canberra with the full Medicare rebate for the MRI I had to get. Very professional and efficient service. Expensive even with the rebate but that is standard everywhere I think for private services. They were very clear on how much it would cost when I booked the appointment and throughout the process.

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Md Shabbir Abdullah

My wife did her 1st dating scan. Doctor referred us to iMed. They charge way too much, and on top of that they denied to give the soft copy as we are on private health insurance. They told us that it is a rule in Canberra not to give soft copy to Parents if they dont have medicare. Checked with other radiology and they said there is no such rule. We paid 146 out of pocket and still denied to give us the soft copy. Completely surprised. Dont recommend imed to anyone. Browse yourself before going to this kind rippers. They deserve negative ratings as they are only hungry for money. This is completely a discrimination

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glenn hildebrandt

Christie the new trainee was a wonderful experience in person at Woden last week, forever smiling, customer service , explained my appointment in plain english, sought advice from her Supervisor when it was required.when I sought Julie the scanographer, that was duly actioned on her rostered day. Give Christie a permanent placement I-Med Woden please.!!!

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Jason Nguyen

the company has very poor service and quality and all they care is about money. poorly inform patient with danger of MRI . I had MRI scan with this company and 24 hour developed permanent ringing in ear call Tinnitus. after went to check with dr , i was shocked when they told me my ear is damage by expose to loud noise from this MRI . Warning other and not recommend this place for any MRI scanning procedure

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Ruth Benson

Excellent service Had MRI was nervous at first but put me completely at ease very professional.

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Kita

Staff were very professional and kind. I got an MRI and the person who performed it, Steven, made the whole experience more bearable. The lady at the reception was very nice too

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Lana Woollard

Scans completed on time, and with professionalism, so cannot fault. The telephone contact system is awful though. I couldn’t use the online booking system to book because I needed a brain and spinal MRI which wasn’t on the list and knew I needed to book a 1 hour appointment, so I needed to talk to someone. After waiting and waiting and waiting on the phone I decided to leave a call back number. The lady did call me back a few hours later and was great, however the phone contact issue has occurred on at least 3 occasions of not being able to get through to someone when I call and being on hold for a long time. Call back seems to be the new normal. What happened to the customer service at the booking stage? Online booking is not ok for some people. Lana

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