Phillip, Australia
120/122 Melrose Dr
N/A
+61262215204
Second time I’ve been there to look at a used car. Both times they would not consider letting me test drive unless I was willing to sign a contract that day. No idea how they actually sell cars, they don’t appear to have any confidence in sales skills - relying on the customer to have reached a decision to buy that exact car before they arrive. Very unhelpful and would avoid if you can. I’ll go to another dealer (Sydney) to find what I need with helpful sales staff.
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Went in just browsing at car and left in a 2017 Mitsubishi outlander well played guys well played
I had a car to sell and didn't want to deal with the usual crowd of tyre kickers so I accepted an instant offer through Carsales from Capital Honda Used Cars. The process was totally painless and I was very happy dealing with Billy, the price was good and the service was faultless. I would have no hesitation in recommending their services.
Submitted an inquiry about a used car and visited the dealership at the agreed time. The salesman was distracted, uninterested in discussing a price but more than eager to show me how rare the vehicle was on the carsales website. Despite numerous requests during the visit, i did not get to view the service history of the vehicle. Vehicle was fine, experience was very second rate. Echoes the experiences by other reviewers. I'd reluctantly go there again.
Purchased my 2014 White VW Golf R from Capital Honda Used Cars in April 2020. Dealt with Billy from the sales team. The service I received from Billy and his colleagues was second to none. They worked with me and also were negotiable with price, even though the vehicle was already competitively priced. They made buying a used car a pleasant experience. I must make special mention of their after sales support. I had a couple of issues with the car shortly after purchasing it. I took it into Capital Honda Used Cars. Billy took the car, no questions asked, to get it inspected. It was found that 2 parts needed replacing. This was covered under the dealer warranty and the car was fixed and back on the road within 4 business days. The pre and post sales support I received was exceptional, something that is a rarity in used car dealers today. Would I be recommending Capital Honda Used Cars to family and friends. The answer is a resounding YES!!!.
I submitted an inquiry for a Landrover Discovery sport and was dealing with a very helpful salesperson named Robert. Robert and I were very close to closing the deal however I asked him to be more lenient with the price. Robert and I agreed that I speak to the sales manager who might be able to help further. When the sales manager (named Peter) called me he was provocative and unhelpful. I said to him that I thought he is calling me to reach a deal to sell the car, in which he responded saying no he doesn't have to! I was happy to offer the price they outlined, but this sales manager had no interest in helping me or discussing further. Extremely disappointing experience.
Called today 2/03/2020 To look at a used car in the lot. spoke with the salesman and organized a time to test drive a few cars. Arrived at the time agreed to 1430 Spoke with another sales rep who advised the salesman was with another client. After the client was done I was left standing outside for over 40mins on a hot 32 degrees day seen the sales rep inside having a coffee. No one come out to see me I was the only customer on the lot ! Ended up walking away clearly with the hail business is booming not needing sales. I will never recommend this place to anyone. Avoid please.
I just wanted to say how I impressed I was by the professionalism, customer service and enthusiasm from this car dealership. A salesman named Billy was highly informative, knowledgable and genuine in his manner. I would recommend to go to him as not only did he listen to my needs but always was consistent in his customer service. Will be coming back and will recommend to all my friends and family.
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