Greenbank, Australia
16 Lennons Rd
N/A
+61 730626719
I had such a bad experience with relocating my dog from Dubai to Australia with another agent so I was worried for how it would turn out this time from Australia to NZ. Kevin, Peter and the team at petflights have put my mind at ease with email updates and I have been exceptionally impressed by the care they have shown for my fur baby with their personal messages and updates via email. My dog seemed very happy, calm and comfortable and that's all you can ask for. They have my vote and I highly recommend them to anyone relocating their pets interstate or international.
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In a stressful situation, Kevin managed to make me feel comfortable about Luna's trip. Kevin was so incredibly responsive, he answered all of my ridiculous questions and still managed to offer the best price out of all of the agencies that I inquired about. On the day of her flight, he sent me multiple updates about her vet inspections, her mood and confirmation that she was on the flight. Luna arrived in such great health and in a superb mood! I cannot recommend this agency more!
Petflights provides fantastic customer service. Thank you Kevin for going above and beyond. You put our mind at ease and your communication was excellent throughout the process. It is clear that you take great pride in your work. Our cat and dog were well looked after and both our pets arrived safely in Melbourne. We will have no hesitation in recommending you to others or calling upon your services again in the future.
The other reviews here hit the nail on the head. Kevin's service was above and beyond. I had to put Lucy, my 8 year old anxious Torti who'd never left the house on two big flights including an overnight stay to Nevada, and was super nervous about it. Kevin sent me a photo, let her stay in a special room the night before, kept me updated the whole way and reassured me like 4594570 times of all the ways she'd be safe. Wonderful business, wonderful experience, and a healthy cat at the other end who has now settled into being her weird self quickly again. Can't recommend enough.
My cats have travelled through more borders than I have - however that does not make their travel any less stressful (for me!). In fact their travel is one of the most stressful things ever. Both Kevin and Mary from Pet Flights were just amazing. Both my cats are rescue cats but they were looked after like they were royalty. Kevin and Mary took charge of all the necessary plans and helped keep my stress levels down - and kept Grumpy and Hinghoy safe. Very highly recommended. Great service and friendly and efficient pet transport agents.
Kevin was amazing! He completely took the stress out of moving my dog and cat to Melbourne to my new home. Everything was so smooth from pre-transport instructions, pick-up and transport to the airport. I highly recommend this company. You and your furrballs are treated like family!
We transported our cat from Brisbane to Toronto last year and we are beyond impressed by the level of service that we received. Thanks to Kevin and Hope for ensuring a smooth and hassle-free journey for our beloved pet.
I strongly recommend Kevin Perry and his PetFlights team for any type of pet relocation! On the 14th December we have relocated along with our domestic 4-year-old short-hair cat from Gold Coast, Australia to New York. In the context of the Covid pandemic, Kevin and his team have demonstrated professionalism in every step of Brex’s journey, planning efficiently all the aspects of the trip under an extreme tight dateline. Our cat had to leave before us but we have received frequent updates including photos. Overall, Kevin has demonstrated not only passion for what he does including excellent communication and logistics skills but also has proved this he is genuinely interested in the welfare of the pets providing the best solutions! Thank you very much Kevin and PetFlights! Eugen
Deli
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