Penrith, Australia
383 High St
N/A
+61 247075934
Toilets
Wheelchair-accessible lift
I booked an appointment with Dr Aktar for a female health issue because I couldn't see my usual doctor. When I arrived she was unavailable so I was referred to the male doctor, Dr Hadiyounzadeh (I'm not sure why she was unavailable but it wasn't a concern for me). Dr Hadiyounzadeh is an excellent doctor who had me laughing and smiling the entire appointment and made me feel completely at ease. He is extremely diligent and thorough and he made sure to ask me lots of questions to give me the best treatment. The medical centre isn't close to home for me but I would consider coming back just to see Dr Hadiyounzadeh!
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Good doctor ,staff and facilities , Dr Aktar seems to genuinely care and is helpful and remembers who you are ( even with months between appointments), your not just treated like another number, like some medical centres.
Open hours are a lie. Booked in for a 9.30 appointment on Sunday. Signs all say they're open from 9-2 on Sunday. Got there at 9.15... left at 9.30. The building is still closed.
Doctor Aktar is professional, yet doesn’t make you feel a lesser person. The young ladies at reception are very patient, hard- working and beautifully spoken. I don’t think I’ve ever really waited too long. And really, if the Doctor is great, most would be prepared to wait. Great practice.
Terrible practice! First time I went was good.. second time I booked, showed up on time and doctor was not available so they sent me to see another doctor.... who prescribed me medication only to be told by many people that I should not be taking it as I am pregnant.... third time I came in for a blood test.. (glucose test mind you) I waited an hour to be seen.. she was having trouble taking my blood... I almost felt like doing it for her.. Fifth time I booked for another glucose test as it was never emailed to my doctor!! After 2 hours I left... got a phone call an hour later asking me to come back because they forgot to take one more test! Sixth and most current time I booked, I once again came on time only to be told there was no doctor available! Well that was a WASTE OF TIME!! I don’t know what else to say... No gaps dental that the back of the practice was Great though.
Today I went to the sydney western medical centre because my two kids are very sick and when we went there staff was so good, friendly they straight away took care of my kids I am very great full that people like them are still around they are caring,helpful and kind.If you need to go to a doctor/medical centre please come here as they take care of you and everyone else.
PATHETIC CUSTOMER SERVICE ACCOMPANIED BY RUDE BEHAVIOUR ANG IGNORANCE FROM STAFF , NOT A FRIENDLY OR SAFE PLACE TO BE AROUND . PLEASE AVOID THIS CLINIC AT ANY COST .
I have 2 daughters who have depression and anxiety. The lady doctor has developed a rapport with them that I couldn’t find with other doctors. I am very grateful to her for my daughters new stability. I also find that she’s very approachable and modern with her knowledge. My daughters actually enjoy going to see her I would recommend her to anyone with teenage children.
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