Penrith, Australia
Lot 2 Pattys Pl
N/A
+61 247021638
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible lift
I love to go to Spotlight. They have good quality stuff & at a reasonable price especially when they have sales. Customer service is good too
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First time visit but I would definitely visit again The staff was pretty good, had a good chat and they helped me get the price of the grey soft fabric pictured. Also, the purple was a cut off at a great price as well as a few blossom pieces for my posts I like to do, they really help enhance an image since I favour using simple things like this. I really enjoyed their large range of fabrics they have for offer and hope to indulge more next time, since one can never be out of background or decoration use Also, love their little Halloween range, for these super cute horns for my cat, who may not appreciate it as much as I do but it was the main reason for the visit. Will be back again, need more fabric ️
Nice suburban Spotlight. The usual stock you would expect but well spread out. Staff were friendly and helpful.
Friendly staff and always helpful. Large store to stock all the crafting needs and more. Undercover parking, plenty of parking. Disabled parking available. Centre has clean toilets and the spotlight store sits right next to a great cafe that sell good coffees and awesome kebabs.
Large range of products at good prices and helpful staff
This is a good retail place if you don't want to be bothered by staff offering help, because they won't help you unless you ask, but they will do the bare minimum to help you find what you are looking for, saying what aisle something is rather then showing you. Also online its not accurate when it says "in stock" in selected store, we get there in person and item is not there.
We went in to complete a simple product colour exchange - it took over 60 minutes with me having to call customer service to send me a copy of a receipt because the staff were unwilling to assist. Absolutely shocking service which I am unaccustomed to due to pleasant experiences in other Spotlight stores. If I treated customers in the same fashion, I would lose my job.
Twice last week was I charged the wrong price on fabric, on the first occasion I was changed 10 per M and it was marked 4 per M from the clearance fabric, I picked it up before paying. The girl did try to say it was the price in the computer, not marked price as the prices increased and someone must has not updated the marked price. I older lady working overhead and stepped in. A few days later I returned again the wrong price, this time it was 14 per M charged with 10per M marked. I paid and then realised, the lady was lovely and gave me a refund.
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