Jamisontown, Australia
1/88 Batt St
N/A
+61247311208
Extremely poor service and not very good at installations either. Not coming back again...
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After trying the large corporates for advice on caravan gas bottles etc we found Penrith Gas Shop to be knowledgeable and supply the correct product first up. Very happy.
Have persisted for years but it has finally got to me. Deliver here is only one day a week, which is fine. Tell you it is coming a certain day but don't let you know if they can't make it. Left to me to phone up and find out when it is really coming. It just took 4 phone calls to get a copy of the last receipt so I can claim the gas rebate. Gas was delivered about 2 weeks ago. Really sorry guys but going elsewhere next time. Just wanted open communication.
The advice and service we recieved from Graham and the team at the gas shop when we had the gas connected to our home and installed gas hot water a couple of years ago was fantastic. So when my wife and myself decided on having a gas log fire installed 2 weeks ago we never considered going anywhere else but the Gas Shop for a great price and prompt SERVICE
If you get Graham run for the hills and I believe he is the owner of the business. My dealings with him was not great with combinations of him yelling and swearing at me so If you use this company and you hear “Graham speaking” my advice is hang up fast.
Helpful and efficient service.
Rang up on Friday to ask if they had a part (a dust cap for 9kg gas bottle). They said "yes" so I called in to buy it. When I got there, I was given a apology that they couldn't find the brass fitting but they gave me a plastic one instead - for free! Probably very inexpensive anyway, but I thought it was pretty good PR and I'm happy to give them a review for great customer service.
Great friendly service, and willing to refill gas bottles even if it's raining!
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