Pascoe Vale, Australia
108 Kent Rd
N/A
+61 393543871
DeliveryIn-store pick-upIn-store shopping
Had a really upsetting incident with an older lady who works at the counter. Very sarcastic, rude, and somewhat aggressive towards me when I entered the shop. The pharmacists are all lovely and very helpful, but I nearly left the shop in tears after how that lady spoke to me. I will never go there again for anything I need despite it being my closest chemist! Kent rd Pharmacy, please get this staff member some counseling or some time off of work. Really appalling behaviour.
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Horrified by such poor customer service when I attended yesterday. A lady who was working at the pharmacist counter must have misheard me or wasn't happy that I didn't automatically give my full name to her. She walked to find my script and waved her arms around and said "We get a lot of Melissa's in here you know" (in an incredibly insolent way). In disbelief I replied, “Okay, there’s no need to be rude” (I assure it was a very calm reply). She rolled her eyes, looked at the pharmacist and the mocked what I had said then walked out the back. So disappointing as I have had such a great experience with the lovely staff since moving to the area 6 months ago. Would never return after the mockery, disrespect and no recognition of my upset that I experienced.
Beautiful beautiful people, I really love the staff here. Always very helpful, accommodating and willing to help! I trust these pharmacists and feel at ease when they assist me with products, thank you so much!
Love all the girls at the pharmacy, very caring and such big hearts! Always so helpful with anything myself and my family need! Big thank you
Really great local pharmacy! The staff are always friendly & helpful and the pharmacists professional and willing to help.
Hi Guys at Kent Road Pharmacy, just wanted to give you guys a big thank you for looking after me, especially my favourite chemist Shireen, and the girls Sophie, Josie, Simone and all the staff. A big thank you ......Charles
This has been my go to pharmacy for 11 years. Wouldnt go anywhere else
I find the staff very helpful and easy to talk with. Wouldn’t go anywhere else!
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