Hazelbrook, Australia
63 Clear View Parade
N/A
+61 247586287
Nice owners who care for the animals. Only issue is leeches. Our puppy came back covered in leech bites (around 7-10). I understand they can be harmless, but they can also carry diseases. So I don’t think it is appropriate to have a kennel in a place infested with leeches. If it wasn’t for this issue, we would be coming back. They did give us a towel so the blood didn’t get onto the car seat, which was considerate
like
we took our dog there over Xmas and new year . he was very happy when we picked him up . lady who runs it was very professional and answered any worries I had . I had heard negative things which was gossip . we can tell if our dog was looked after. as he showed no signs of distress we knew he was happy . . would use this service again . only thing was we never got a tour of the kennels when we dropped him of .
I can always trust and Rely on Helen & Le with my fur babies. They always take really good care and treat them like their own. The moment my babies see them at reception, their tails are wagging and that's how i know they are comfortable with me leaving them there. I couldn't recommend them enough.
Always professional and friendly service, I know my fur angels are always in good hands when we are away. Extremely affordable and reasonable pricing for the care they give. Will only ever trust Palane Kennels and Cattery!
First time we took our pet to a kennel and I was super nervous however the staff here, particularly Helen were lovely and made our puppy very welcome. They were also very professional and understanding as we needed to rearrange our dates last minute and they accommodated right away. Thanks so much, we will be back :)
Really bad customer service.
We are regulars at Palane. We are very happy with the service they provide for our 2 dogs and our cat. We are delighted that this service exists. Our babies are so well cared for & the prices are reasonable. We would never go anywhere else..
Always happy with the service we receive when we leave our little fur baby at Palane Kennels. The staff are always friendly and extremely professional. Our little staffy gets a bit of seperation anxiety but always is happy when we leave her there. I wouldn't hesitate to recommend Palane Kennels!
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