Deception Bay, Australia
Market Square, 45 Bay Ave
N/A
+61 732033300
Now know one is a fan of the dentist but the team here at Pacific Smiles Deception Bay are ultra professionals! I visited the clinic for the first time today and seen Dr Vaneeta Sharma. What a professional who is very dedicated to her profession and patients. Very thorough, explained everything, was gentle and considerate and had some great follow up advice to consider. Well done Team Pacific Smiles Deception Bay!
like
I really hate going to the dentist but the staff at Deception Bay really made the visit so much easier. Dr Jeff Xiao (dentist) in particular was great, explained everything to me, would recommend them to everyone. Thank you.
Thought this dentist was good, I had missed a couple of appointments due to being unwell and was told to stay home and not attend the appointment, and then another time because my son had to go to hospital for an asthma attack. Apparently these aren't good enough reasons, and am required to put a deposit down because my most recent one I was admitted into the psych ward, got a phone call 1 week prior to my appointment I told them that I was in the ward for suicide watch, so she said she cancelled my appointment, and to call back when I get out. I didn't receive any text message, as my appointment was apparently cancelled. I called up today, as I am out and needed to rebook, to be told that I didn't show up And missed my appt and apparently it was short notice, so now I need to put down a deposit. Seriously? Maybe if you did your fkn jobs properly, or could write something down, you would know that I was required to reschedule due to being in a fkn psych ward. Jamie Lee or however you spell it, learn proper customer service you are one rude person and I suggest next time, have some compassion and understand a person's situation and your staffs poor work ethics before you talk down to me. Going somewhere else now and I will be contacting the head department for Pacific smiles to complain about how you speak to people and the incompetent staff member who called me and didn't write down that she told me she cancelled my app without prejudice, and to call back when I'm out of the ward but actually failed to do so. ️
Dr Vini and Ella were very kind to my kids who had checkup and cleans today. My son got to press the buttons on the chair and spray the air and my daughter loved the donut sunglasses. We will definitely be back again.
Very friendly and always doing their best to help you the best way they can.
Great Reception team and friendly dentist! Thanks Jeff! Clean and tidy facility. Would visit again!
If I could rate this practice 6 stars I would. As soon as you walk into this practice the staff are friendly and professional. Dr Jeff Xiao (Dentist) was incredibly great and made me feel comfortable and explained everything thoroughly. I travel over 500kms to visit this practice as I know they are professional, friendly and will make you feel comfortable. Highly reccomend!
Deli
The best companies in the category 'Deli'