Pacific Pines, Australia
1/1 Binstead Way
N/A
+61755801844
Yes I have worked in hospitality. No I have never witnessed wait times after being given the option of what time we would like it delivered. 2 kids waiting an hour and a half for dinner.. 2 weekends in a row. Even after ordering it an hour and a half early? The manager is an arrogant man without reason. You own a pizza shop mate. Nothing more. Nothing less. Service is key. And you don't even come close.
like
Best pizza with much of toppings. My favourite is BBQ chicken and avocado. You must try once.
Try pizza capers first time really awesome pizza and awesome staff service perfectly make pizza deserve 10/10 I will strongly recommend try once
Used to be good. Managers have changed recently and last 2 times we have ordered we have been told 15min wait and waited over 1 hour!!!! Absolute disgraceful service. Non apologetic.
When we ordered the pizza online it said it was going to be 15 minutes, get there about 17 minutes later they hadnt even started to make it. Finally get our pizza 45 minutes after ordering for pick up. Get home and the pizza is average i have had pizza capers plenty of times from other stores and its amazing.... This store is a big let down. And got 2 garlic calzones even though we ordered a blue cheese and a garlic (was really forward to my blue cheese calzone too) Do not go to this store, head office need to get rid of this franchisee
I have ordered a number of times from here sometimes leaving it a few months to see if they have improved only to be dissapointed again and again. Tonight I have waited almost 2 hours for my pizza and get a call because they lost my order. Appalling service especially when you spend 60 for pizza! Never again.
Ordered at 6.30, being origin night we expected a late delivery due to the nature of the night. However after an hour and a half we rang to check on the order and were told it was just leaving the store. 40 min later we called again to check on the order, I was hung up on. Called back to be told the order was now in the oven and would be in the next car. 10 min later received a phone call telling us they didn't have a pasta that was ordered, so we changed it to another pasta. At 9.05 we received the order, with no pasta. Not happy. Will not be ordering from here again.
Great pizza, this could be the one meal I would take to a deserted island.
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