Acacia Ridge, Australia
23 Lancashire St
N/A
+61 732737700
Such a great company, customer service and products. They did a fantastic job in quoting quickly, installing professionally. Would highly recommend them and their products are extremely well priced!
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Well what can I say...... it's a company and they sell stuff . Got the materials for for Colorbond fence from them. One thing I can say it's awesome quality and the profiles of their Colorbond is much nicer than some of the other companies I enquired with. Other than that....good customer service and friendly fellas working there. Would recommend to anyone
I hate wtiting reviews like this, especially for a company that has served me well in the past, but when a company drops the ball this badly on such a basic courtosy it needs to be called out, if for no other purtpose than to give them the opportunity to fix the problem. I suspect that they may be the vixtims of their success and have not learned how to scale their business. I was supposed to meet Darren on site at Sherwood this afternoon to measure up 2 jobs for a Body Corporate. The appointment was made last Thursday after some initial difficulties establishing contact. After the agreed time had passed by a reasonable period, I called Ozwhite to chekc he was on his way. I was told he had a private appointment which happens, I get that. What should not have happened was that I was not informed of the change in plans before I started travelling to the site. That ommission hard to justify. If they are so busy that they can ignore a repeat customer seeking a quote for a job then perhaps they should stop advertising but that hasn't happened. All they had to do to keep me on side, was call me earlier to reschedule, but they didn't. Not good enough Darren.
The double gate we bought from Ozwhite Fences was of good quality and very reasonably priced. They were extremely patient in dealing with us and answering all of our questions until we were happy to proceed. I would highly recommend them.
Requested a very generic colourbond fence quote, with a very generic profile I'd say the most popular) I think I made 6-7 email / phone follow ups in attempt to gain the quote, they got quite confused around the basic colour bond fence. After receiving the quote after almost 1 week, I asked about delivery. They then stated their delivery board was full for the next 5 days. Ironically if I received the quote in a respectful time, delivery scheduling wouldn't be a problem.
Darren was extremely helpful with options for our fence and whilst they were not the cheapest quote, the ideas and help were well worth the additional money spent. We will be using them for our new pool fence as soon as COVID leaves town!
Helpfull team
A fantastic young company with a product and service to match. The team is very helpful, knowledgeable and friendly. Can't recommenced them enough.
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