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Overlook Tiles - Factory Outlet

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Padstow, Australia

overlooktiles.com.au
Bathroom remodeler· Countertop store· Home goods store· Kitchen remodeler· Tile manufacturer· Tile store· Bathroom supply store· Flooring store· Home improvement store· Kitchen supply store

Overlook Tiles - Factory Outlet Reviews | Rating 4.2 out of 5 stars (8 reviews)

Overlook Tiles - Factory Outlet is located in Padstow, Australia on 10-12 Fairford Rd. Overlook Tiles - Factory Outlet is rated 4.2 out of 5 in the category bathroom remodeler in Australia.

Address

10-12 Fairford Rd

Phone

+61 297093244

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shoppingSame-day delivery

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Offerings

Assembly serviceRepair services

Open hours

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Radisha Zivanovic

I have used Overlook for my passed 3 renovations and cannot talk highly enough about the great service and great price! Recently I had to replace a tile (a batch I bought over 8 years ago). The manager checked my receipt, located the supplier (as they no longer sell this tile style), ordered a box in for me, and most impressively the manager did not charge me! I have not had this high level of customer experience ever! Thank you to the great team at Overlook :)

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jacky Hong

Overlook Tiles shop owner and Chinese woman-Jenny. The Chinese staff who's Jenny woman was working in this shop, she has a bad customer service. She wasting our time when we visited store like as Long wait times and response times, She's Poor attention product price and detail, She lack of experience and knowledge, She's Unprofessional, Shouting and impersonal interactions, Sound aggressive, Unfriendly, Dishonest, This is total unacceptable or unsatisfactory her behavior or situation. she's the worst customer service we never meet in our life. We had escalated this issue to the shop manager but NO one care. THIS is scammer shop. We do not bullying shop staff and only shop staff was giving us bad time. Anyway, We had found next shop (Get tiles online) price more cheaper (30% cheaper) compare to this shop so we ask for matching price but they were us giving hard time and request charge for handling fee 30% even the our order stock still in their warehouse. This is total RIPPING OFF. Stay away this little Chinese woman and this shop. They will treat you not like enemy and give you bad time during visit. However, The Chinese lady may be is shop partner and she doesn't care business. She will reply and defend this review and shoot back us when she read it but who's care. The fact is the fact and no one make up story write in here. Overlook Tiles Shop owner, YOU and YOUR STAFF DO NOT threaten us or harassments us again or police come over visit you and you will face to ACCC action if you do it again..

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Alex Mattar

BEST IN THE BUSINESS!!! Been a customer for many years with over look send all my clients to them. always get a great feed back never had any problems or issues with anything. WOULDN'T recommend anyone but OVERLOOK TILES.. thanks guys for your services

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Paul Stevenson

Friendly and knowledgeable staff, accommodating and flexible with pickup arrangements. They also have cutting services and were able to cut 600x300 tiles into 300x300 to suit my needs for a reasonable fee. Great showcase area too.

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Samantha Springs

I don’t normally post reviews on google but I would like to share my experience with Overlook Tiles. I walked in not knowing what tiles I want to pick for my house, the guy named Hussein helped me out and made my life easier. I’m so pleased and happy with my tiles and the great taste I was given. I had to also reorder a couple of extra tiles as the tiler ran short on some, their service is super quick and stress free. Lovely customer service will definitely be back again and recommend my friends and family.

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Peter Ellerman

Overlook tiles were very helpful and patient while we tried to make our minds up on what we wanted would recommend them

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Ahmad Huss

Amazing service Good taste And high quality Thanks for your help!

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Wing Woo

Terrible customer service, tile quality very bad. scammer shop. NOT recommend.

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