Warwick, Australia
Centro Warwick Cnr Erindale &, Beach Rd
N/A
+61861637700
Bought an expensive Samsung Note 20 Ultra 5g at this Zone Communications franchise shop. It died after less than three months. Not working at all. When I took it back there, they said they could send it away for a few weeks for repairs, or I could take it to Samsung authorised repair shop, who found two factory defects. This Optus franchise is not interested in backing the products they sell. Nor is Samsung. After numerous calls, all diverted to Manila, I have to get it repaired. I should have waited, and bought a refurbished phone cheap. LESS THAN THREE MONTHS. NO CUSTOMER SERVICE. I will never buy anything at this Zone Communications franchise store. Optus is OK, but go to an Optus-owned shop (Joondalup, Whitfords etc.)
like
Not enough staff. Waiting time too long.
Service is beyond Expectation. Jess, Payal and Keerti are such good efficient workers. Warwick is my favourite store!! :)
the only reason I have chose to stay with optus Warrick is because of Payal's amazing friendly and compassionate service to my situation, her leadership and courage was admirable and a very pleasant experience shes the only store member I would deal with :)
Really good service and very polite also very helpful by staff Payal.
So helpful every time I have walked in store thank you Payal
Payal Excellent service . Would recommend to anyone.
customer services at warwick is so out of this world i am so greatful for all the helpful frienldy people that work here payal jessie and Keerti store manager thankyou
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