Virginia, Australia
1836 Sandgate Rd
$$$
+61 732592800
N/A
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entrance
The store is well positioned any has a decent sized car park right off the main road. It is really good because it is right next to Bunnings! Strategic store placement obviously. I must say that the wait times at this store be be served at times is not appropriate and could be improved. Besides that, it is a good store.
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Best customer service ever! From the moment you walk in you are greeted by friendly staff who are willing to help you with all of your needs. I recently had to get something printed and staff were very friendly in helping me and even offered to reprint for free. Would highly recommend! Definitely will be returning!
Went here to look for Xmas wrappers since everywhere else is sold out. I asked a lady if they have any Xmas products but she was so rude and not friendly at all. She said we don't sell Xmas things here and walked away from me. Shop well decorated with Xmas theme but people not so much.
If you want something standard like hp printer ink or officeworks 20L container pack of 5 go somewhere else. This place is legendary at being out of stock of items that they should never run out of. A complete joke and a waste of time coming to this store 9 times out of 10.
Have given up shopping at this officeworks. Poor stock control and more often than not in stock items are not actually in stock. There must be a toxic staff culture as staff stare at you from behind the counter while you stand and wait instead of offering help. Staff have no idea when things will be in or just don't care. This one needs a zero stars.
This week I was served by Maddie as I organised to get a family history printed. Maddie was very helpful and made some good suggestions. I think Maddie deserves a 'pat on the back' for excellent service.
Don't get your passport photos here. Go to the Post Office. When I got mine done here initially I was assured it would be suitable for the UK Passport. It wasn't. No response to my follow-up email. I went to Australia Post at Toombul and had no issues at all.
This place is the reason why online shopping is so fantastic. Stop wasting your time with a place that doesn't believe in offering even the tiniest piece of customer service.
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Wheelchair-accessible car parkWheelchair-accessible entrance