Midland, Australia
4 Clayton St
N/A
+61893747300
Uninspiring warehouse rewarded with a generous 2 stars. Hard to find things in this store but nowhere else open on a Sunday. Disappointing service - staff member printed 30 A4 copies - arrived home to find that all copies were blotched and impossible to read. Plus entirely omitted were the 10 laminated copies requested. Large low cost plastic bulk carry containers purchased crack and split with any weight close to 10kg, and the carry handles click off on lifting. These must be designed for tissue paper. Left with semi usable containers with jagged split pieces potentially as lethal as broken glass. Cheap is not good value when rubbish quality. There seem to be disinterested staff at the front service counter chatting among themselves. Quite rare to find anyone assisting shoppers in aisles. Noted from past reviews up to 2 and 3 years old, nothing much in regard to 'service' has changed. This must be what happens when an outlet becomes a 7 day week monopoly - the smaller supply shops were put out of business by many mega warehouses such as these years ago. In fairness, by comparison "Mandurah" Office Works is excellent.
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I visited Officeworks midland on a saturday, store was quite busy and the staff were kind enough to acknowledge me as i waited patiently. The tech staff were happy, friendly and answered all my questions. Have enjoyed visiting and will return as a happy customer, thanks officeworks
I have tried to use the photo service 3 times. Once my order was delayed by two weeks and the other occasions my orders were not ready when specified. Quick to refund though when I lost patience and went to snap printing. If you need a reliable service I would not use this one.
Excellent product range and solid prices but staff can be a little slower at counters and a little slower to notice people that need help.
You will find pretty much everything that your office needs.
Rude staff who have bad attitude and don't want to help. I'd love to see a mystery shopper rate these people. If you don't like your job then find another one.
I went in the other day to buy a printer and was served by this really helpful team member named Tom. He was friendly and had great product knowledge across their range of printers, as he was able to supply the right one for my needs at an excellent price. I just like to say thank you to Tom for youre quality customer service and wish you happy returns while working at Officeworks Midland.
The service was great from the team, very helpful while my 3 sons ran around, happy as can be looking at all the new pencils and school equipment. There was something for everyone in the store and we only needed to go to the one shop to get everything which was great.
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