O'Connor, Australia
Unit 1b/4 Roper St
N/A
+61893364924
I give a one star for customer service. I order and paid for 4 items totally 95 of that price 30 was for vanilla bean paste, they sent vanilla extract that I didn't want nor need. Their solution refund me 5 for the price difference for the items that I didn't want because I couldn't send it back because I had opened it however if I had not received the wrong item I wouldn't have open the product regardless for me to send it back would have cost at least 10 for envelope and postage plus my time to go to the post office minimum 15-20mins of inconvenience to return a product that would cost them less then the price of the postage, losing 10ish off their profit (but still making money) while keeping a customer happy and making up for their mistake. I am 25 out of pocket and a product I dont need. I also give them 2 stars for their actual quality the vanilla extract almost double the price of woolies queen brand wouldn't know the difference. The vanilla bean pods were ok, my mother who I bought them for preferred the bean pods from woolies so overall quality is just mediocre I will not buy from there again. very disappointing.
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You have set up a great little company. It is refreshing to find a business that is so efficient with consistently high quality goods. Your operation has continually impressed and we will be recommending your service to colleagues. In short; high quality produce, keen prices & a speedy service that is very hard to find locally. You will do really well.
lovely place and quality products!
Deli
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