Mona Vale, Australia
1 Park St
N/A
+61 1300434434
Wheelchair-accessible entrance
I have had nothing but positive experiences when dealing with the team at the council offices in Mona Vale. I have needed the assistance of a JP on multiple occasions recently and every time I have visited them the service has been awesome. The reception process is well organised and as you would expect has taken contact tracing into account. There has always been a JP on duty and they have always been very helpful. Great service all round guys, thank you.
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The council staff went out of their way to help me today. Both people I dealt with took full responsibility and solved my problem, and did it quickly and courteously.
Went to the Mona Vale office this morning. Staff were courteous and solved my issues on the spot.
I just want the old bins picked up. Perhaps I should just dump them out the front of council? I bet they get taken away immediately. Very poor service given the cost of our rates.
There doesn't seem to be anyone proactive in their management. I take the time to report problems I see in my travels, around the Northern Beaches, basic things like dumped rubbish, illegally parked boats on unregistered trailers etc and no action is taken unless you hound them. It may be a deliberate council policy. They seem big on infrastructure but can't seem to get the basic things right like litter removal and street cleanliness.
Pretty average, they don’t follow up on ANYTHING been trying to get two issues resolved and they just cannot bring themselves to pick up the phone and give an update. Issues get raised and just lay in a heap till you have to hound and hound, this behaviour is fire worthy in the private sector
The council was better before amalgamation. Ineffective and incompetent.
The new amalgamated council is showing signs of long-term improvement. I think taxpayers recognize there will be some highs and lows, but the current trend is favorable.
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