North Sydney, Australia
shop 4/2 Elizabeth Plaza
N/A
+61294604959
Chris was terrific in helping me with a tailored wedding suit for my upcoming wedding. It was great having somone as professional and passionate as Chris, who was able to provide me with some great guidance and advice through every aspect of selecting my suits colour, style and fit. I would recommend Chris and InStitchu to anyone looking for their next suit.
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Chris was so helpful and professional, i went there to get my boyfriend a birthday present and i had noooo idea what i was doing and he helped me pick out the patterns, designs and got the measurements correct and my boyfriend like loved it so much i highly recommend Chris! very nice, soooo professional and knew exactly what i wanted, if i could i would give it more than 5 stars
Chris at the north sydney Institchu showroom was great, went over and beyond to help me out, Tailored shirts from scratch for me and I could not recommend more highly. Great guy representing a great brand! Josh Noor
As a bride i wanted everything to look just perfect on our special day, including my fiance's three-piece suit. He had his suit custom designed at Institchu. I tagged along for his first consultation with Joshua at the North Sydney branch. As a couple we are opposite ends of the spectrum with regards to our choices. Joshua was able to pick up on our dynamics and designed a look that surprisingly appealed to both of us. He helped us choose every aspect of the suit down to its minute detail including the fabric, the colour and even the type of buttons on it. Joshua also made sure he was available on the day of delivery to ensure we had a smooth hand-over. We had to come in for alterations a couple of times which he more than happily accommodated to ensure we were entirely satisfied with the fitting. We 100% recommend getting your suit designed by Institchu at the North Sydney office!!
I've had great initial and follow up service by InStitchu especially with Katelyn. The whole process is so easy, they get time poor Execs and give the right information first time and do the fittings very quickly. It's a fun experience! The value for money is incredible - full tailoring service for the price of a decent packet shirt. Katelyn makes great design suggestions - collars, lapels, button combinations to get exactly the right individual look; her knowledge of fabrics and colour combinations is spot on. Incredible value for money.
Great quality clothes for all ages. Huge range of clothes with trending designs. Affordable but some women's clothes were a little Overpriced but they have good clothes. Staff is very friendly and all the sections are well categorized. Really recommend this store.
Extremely poor customer service. I had a one on one consultation booked with Anna in the North Sydney store. I took my 70 year old dad who drove almost an hour to get there. Anna immediately started rushing us. She didn't even offer to go through the range of fabrics they have. Straight of the bat she was mentioning that the payment would need to be on the day even before going through the options and whether we were happy with any of the products. They might offer products of a cheaper range which is why some people go there but I would rather fork out a little bit more and get a better service and a peace of mind that your money is not going down the drain.
Impressed with the attention to detail in the measurement and creation process, and the final result was better than expected. Good value as well. Happy camper.
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