North Richmond, Australia
64 Bells Line of Rd
N/A
+61 245712295
Had a heater installed today by Matt Lowe and his apprentice Samuel This is my second heater from Hawkesbury. Can’t speak highly enough of them . Got here on time . Got the job done and took care of my place and cleaned up after themselves. Heater looks awesome . Everything is square and fits properly ..... what a nice change . Professional and went above and beyond my expectations. Would highly recommend Hawkesbury heating and make sure you get Matt on the job to get it installed
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My parents old Lopi wood fireplace broke After about 45 years of use and I told them to go to Hawkesbury Heating in North Richmond as I know George the owner, as we have bought quite a few things from his Stihl shop and he is so wonderful and helpful. So they bought a Eureka Ruby freestanding fireplace from him and delivered it this morning. Mum and Dad are in their 80s and it has been freezing cold up here in the Blue Mountains I have been so worried about them freezing to death So we were really excited about them getting the stove put in today, but when the guy turned up to put it in Daryl was his name and a really nice guy, he had bought the wrong flu to fit the very old chimney and dad was very disappointed that he thought it wouldn’t go in today and they would freeze again tonight. So I phoned George and told him I was so worried about my parents situation and George was so amazing he sent one of his guys up immediately with the right flu and parts and before we knew it the whole Eureka Ruby was installed so fast, such a brilliant job the guys were just wonderful I cannot thank George enough and Daryl the installer what an amazing job totally cleaned up after as well, it’s taken a huge worry off my shoulders and mum and dads too, George has a customer for life, his help in this situation was so wonderful I cannot sing his praises enough! This is a photo of Daryl lighting it up for the first time, we are so excited and happy!
Friendly, knowledgeable service and great local contacts all combine to make this business really great. I'd go 5 stars, but I only got the hearth, flues and fittings here, so I can't comment on price for heaters. The showroom has a great spread of good quality wood heaters, and nothing was too much trouble for the staff, even after they knew I was getting the big money item elsewhere.
Dear David, We would like to express our gratitude And appreciation for your great service. Recently we have purchased a Lopi wood fireplace heater from your store. We had 20 years old heater that had cracks that needed to be replaced, we weren’t able to find the right size and brand to fit in the old heater space until we found You. You showed great knowledge and experience needless to say the professionalism and respects you showed us. Discussing with us our needs and expectations to suit our home in a friendly and relaxed manner helped us to reach a quick decision. The price you offered us was very satisfying. You also have a great team supporting you from the plumber you sent us to remove the old one to the installer who managed to install the new heater with no damage to the surrounding areas.The installation of the heater went with no delay and taking great care to details while keeping our place clean and tidy. Well done. While dealing with you, David, you made us feel welcome and well looked after like a family. If it happens that You’re in the area please feel free to drop by for a cuppa as we love having you as family friend. Your very happy customer! Ahmed & Zeena Cecil Hills
Tiarna is wonderful to deal with. She was very helpful and took her time to share her knowledge of heaters to us despite the shop being very busy. She provided us with a very competitive and reasonable price for a top quality wood fire heater. We also met the founder of the company - Jim, who happened to be Tiarna’s grandfather.. Jim shared a few yarns of his incredible life. It was an absolute pleasure to deal with a genuine family business who were more concerned about providing a quality product instead of looking to make a buck. I couldn’t recommend this business anymore highly. I shopped around for a wood fire heater and purchased it from Hawkesbury Heating due to their product, pricing and excellent service.
I requested 3 quotes from 3 different companies for my Escea fireplace I heard back from Hawkesbury Heating the next day with a detailed quote and excellent price. I didn’t hear back from the other 2. The service and efficiency was wonderful and Steve the installer fabulous. I highly recommend this company and I am so thankful and loving my fire.
David and his company were very helpful, professional and knowledgeable in helping me choose our new webber genesis bbq. Delivery was on time, communications were very clear and bbq is great as promised. I was very happy dealing with David as he was friendly and helpful. Would highly recommend him and his services.
Hawkesbury heating were so helpful! Needed a part i couldn't get anywhere and these guys sourced it easily and super quick, customer service is unreal!! They have helped me with our fireplace and BBQ, Will definitely be back when its time to upgrade and buy a new BBQ!
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