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Ideal Electrical North Lakes

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North Lakes, Australia

idealelectrical.com
Electrical wholesaler· Lighting wholesaler

Ideal Electrical North Lakes Reviews | Rating 3.3 out of 5 stars (8 reviews)

Ideal Electrical North Lakes is located in North Lakes, Australia on 10/18-20 Burke Cres. Ideal Electrical North Lakes is rated 3.3 out of 5 in the category electrical wholesaler in Australia.

Address

10/18-20 Burke Cres

Phone

+61 738828800

Accessibility

Wheelchair-accessible entrance

Open hours

...
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J

Justin

One the most professional teams i have dealt with and highly recommended. Harley especially has gone above and beyond to satisfy our request. Great work Ideal team, your customer service efforts will keep my business for for a long time to come. Thanks

S

Suzy Thalhammer

The most incompetent, rude and dishonest suppliers I've ever dealt with. My electrician ordered 9 lightbulbs from them which took 2 weeks to come. Only 4 showed up. They said they reordered the others. But the others would take 3 weeks to come from Sydney. 3 weeks came and went and when I called and checked they said it would be another 2 weeks because their supplier ( Liquid led) was out of stock. I called liquid directly and they said they never placed the order and all products were in stock. It's been 5 weeks and found out they never placed the order. If I could give them a 0 I would. I'm beyond furious at the lack of customer service and lack of competence these morons have.

R

Rick Mathews

Customer service is good but VERY expensive

B

Brodie Nesbitt

Always great service from Luke and the team at Ideal Northlakes, pleasure to work with them

V

Vivek Bannore

Friendly and helpful staff. Large range of products and competitive pricing.

H

harley sweeney

Definitely the best team in the state under their new management ! Full of stock, all the time and a swift delivery when needed!

S

Sharnnez Lester

Very friendly and knowledge staff. The customer service was great and welcoming.

T

Tracy Wlodarczak

Appalling service, complete liars and time wasters. I ordered a part 7 weeks ago, I was told that’s it would take a few days as they had to provide a minimum order from the supplier. I visited the shop a week later to be told that the order had been placed and that I would be contacted when the item arrived. Another week later I called the shop for an update, I was told they would call back as Melissa was busy, the call never came. Another week later I called into the shop again and was told that the item had left the supplier and would arrive the following Tuesday. Another week later still no call, I contacted the shop again. None of the other staff could trace the order or even find the stock (I don’t think that it was ordered in the first place) with today’s technology it is a simple process to look in a computer system and check for an order placed or items ordered. A few days later I spoke again with Melissa, she told me that she was going to call them to chase it up. I told her that she had already advised me that it had left the supplier two weeks previously. I recently called the shop a few days ago but they could not assist me with my order or requests. I have therefore told them that I will go elsewhere. They have messed me around for 7 weeks and my electrician who has had to be rebooked and rebooked on numerous occasions. If they did not want my business they should be honest and upfront from our first meeting.

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