Newcastle West, Australia
19 National Park St
N/A
+61249265177
Better customer service over a phone. Avoid New to boating/water sports and originally went it to buy something small after an online purchase. Mentioned the fact I’d bought something online recently and Alan said I should shop local. I thought sure and even though the prices are higher in store I decided to support local. Spend approx 2,500 over a week and was up sold and pushed into sales I didn’t require. Went back for a refund on items which were sold to me that I didn’t require and was shown no consideration. The stores arrogant approach to supporting the people that support them is surprising Stick to online to avoid disappointment
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I have been using Proski, Newcastle for a few years now. Found Alan and the team to be most knowledgeable and helpful. Alan did me a pair of ski boots, measuring, fitting, remeasuring, refitting, checking different boot brands to get the correct one for me. Took them to Japan for a 9 week test out. Wonderful.
Had a pair of boots that gave me grief when skiing. I went to Proski in Newcastle in search of a new pair of boots and spoke with Alan. Alan took some measurements and chose 3 pairs of boots he said would work. Narrowed it down to one pair, now after actually using them on the ski slopes I can truly say I have control and comfort. I’m stoked with the service and advice at Proski.
Treated very poorly by older male staff member a couple of days ago. He was entirely uninterested with helping and was rather rude, saying things like '... when you get better at skiing' in a very condescending tone. Will not be going there again.
Rude, lazy male staff member. Denied a fitting even while shop was completely empty “time is money”. You can either stand there doing nothing or work towards a sale. Lost me.
Couldn't be happier. The service was impeccable. Wouldn't hesitate to recommend PROSKI Newcastle to anyone
Massive shout out to Alan and Dylan who helped me with a set of Rossi 84s. Expert product knowledge and great service.
Great staff. Excellent service.
Deli
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